Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tina Moore

Lithonia

Summary

Dynamic Front Office Assistant with a proven track record at Claratel Behavioral Healthcare, excelling in data entry and customer service. Skilled in appointment scheduling and payment processing, I fostered a welcoming environment while enhancing office efficiency. My commitment to organization and effective communication ensured a seamless experience for clients and staff alike.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Office Assistant

Claratel Behavioral Healthcare
Decatur
11.2023 - Current
  • Greeted customers and provided assistance with inquiries.
  • Performed data entry of patient information into computer systems.
  • Implemented office policies and procedures, ensuring compliance and efficiency.
  • Greeted and directed visitors, creating a welcoming office environment.
  • Managed multi-line phone system efficiently, ensuring timely communication with clients and staff.
  • Maintained positive working relationship with fellow staff and management.

Front Office Assistant

Apogee Women's Healthcare
College Park
10.2022 - 11.2023
  • Processed payments from customers using cash, credit cards or checks.
  • Maintained a clean front office environment including lobby area.
  • Scheduled appointments for clients and staff members.
  • Performed data entry of patient information into computer systems.
  • Collected copays and account balance payments and updated account records.
  • Maintained front office cleanliness and organized supplies to increase productivity.
  • Reviewed safety, health, and sanitation processes throughout areas and enforced rules to promote security and safety.

Customer Service Representative

Uhaul Moving And Storage
Decatur
06.2022 - 03.2023
  • Provided exceptional customer service to ensure customer satisfaction.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Provided accurate information about products and services to customers.
  • Collected deposits or payments and arranged for billing.

Education

Diploma - Medical Billing And Coding

Altierus Career College
Norcross, GA
03-2020

Skills

  • Data entry and management
  • Appointment scheduling
  • Payment processing
  • Office organization
  • Customer service
  • Time management
  • Insurance verification
  • Basic accounting
  • Check-in management
  • Cash handling

Certification

  • CPR certified
  • HIPAA
  • BLS certified

Timeline

Front Office Assistant

Claratel Behavioral Healthcare
11.2023 - Current

Front Office Assistant

Apogee Women's Healthcare
10.2022 - 11.2023

Customer Service Representative

Uhaul Moving And Storage
06.2022 - 03.2023

Diploma - Medical Billing And Coding

Altierus Career College

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Tina Moore