Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiniqua Harrison

Hephzibah,GA

Summary

Dynamic sales associate with proven expertise at Waffle House Restaurant, excelling in customer service and cash handling. Recognized for building strong customer relationships and enhancing satisfaction through effective problem-solving. Adept at teamwork and maintaining a positive environment, contributing to improved customer retention and loyalty.

Overview

3
3
years of professional experience

Work History

Sales Associate

Waffle House Restaurant
06.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.

Healthcare Support Worker

Gracewood Mental Health Center
11.2024 - 06.2025
  • Promoted adherence to facility policies and procedures by modeling professional behavior at all times, ensuring consistent standards across the workplace.
  • Monitored vital signs and reported any abnormal findings promptly to nursing staff, facilitating early intervention when necessary.
  • Demonstrated effective problem-solving abilities in addressing challenges encountered during routine care provision or emergency situations.
  • Maintained a clean and safe environment for patients, staff, and visitors by adhering to infection control protocols.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Contributed to a positive work culture by supporting colleagues in their duties and offering assistance when needed.
  • Kept accurate records for client files and handled related paperwork.
  • Utilized strong organizational skills to manage multiple tasks efficiently while maintaining a high level of attention to detail in documentation.

Sales Associate

AutoZone
02.2022 - 06.2023
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Education

Business Technology Certification - Word Processing

Delaware Valley Job Corps
Callicoon, NY
11-2005

GED -

Middletown High School
Middletown, NY
06-2004

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving
  • Excellent people skills
  • Cash register operation

Timeline

Sales Associate

Waffle House Restaurant
06.2025 - Current

Healthcare Support Worker

Gracewood Mental Health Center
11.2024 - 06.2025

Sales Associate

AutoZone
02.2022 - 06.2023

Business Technology Certification - Word Processing

Delaware Valley Job Corps

GED -

Middletown High School

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Tiniqua Harrison