T'keyah Ross
Brunswick,GA
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
4
4
years of professional experience
Work History
Cashier
TJ Maxx, TJX Companies
11.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Dog Groomer
Pet Supplies Plus
10.2023 - 05.2024
- Bathed and dried dogs of all sizes, breeds, and temperaments.
- Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
- Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
- Performed minor medical procedures such as gland expression and flea treatments.
- Scheduled appointments for clients using online software programs.
- Kept detailed records of services performed for each animal client.
Cashier
Pizza Hut
08.2021 - 10.2023
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
Some College (No Degree) - Biological And Physical Sciences
College of Coastal Georgia
Brunswick, GASkills
- POS Systems
- Cash Register Operation
- Customer Service
- Drawer balancing
- Cash Handling
- Customer Assistance
- Cleaning and sanitizing
- Time management skills
- Customer service
- Work ethic and integrity
- Patience and empathy
Education and Training
true
Timeline
Cashier
TJ Maxx, TJX Companies
11.2024 - Current
Dog Groomer
Pet Supplies Plus
10.2023 - 05.2024
Cashier
Pizza Hut
08.2021 - 10.2023
Some College (No Degree) - Biological And Physical Sciences
College of Coastal Georgia
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