Summary
Overview
Work History
Education
Skills
Timeline
Generic

T'keyah Fambro

Atlanta,GA

Summary

I am a front desk professional with experience managing lobby operations in a corporate building environment. I serve as the first point of contact for visitors, tenants, and vendors, ensuring a professional and welcoming experience while coordinating access and communication with multiple offices.

In my current role, I manage visitor check-ins using systems such as Navigo, verify identification, and notify hosts while maintaining accurate records and logs. I am experienced in handling high-volume front desk activity, supporting daily operations, and maintaining organization in fast-paced environments.

I bring strong communication skills, attention to detail, and the ability to remain calm and professional while handling a variety of situations. I also maintain awareness of building activity and follow established procedures to support a safe and controlled environment.

Overview

11
11
years of professional experience

Work History

Front Desk Security Officer /Front Desk Receptionist

Allied Universal Security
Atlanta, GA
06.2021 - Current
  • Serve as the primary point of contact for employees, visitors, and vendors in a corporate building environment
  • Manage front desk operations, including visitor check-in using Navigo system, verification of identification, and notifying hosts of arrivals
  • Coordinate visitor access and maintain accurate logs and daily activity records
  • Provide customer service by answering questions, giving directions, and maintaining a welcoming environment
  • Maintain awareness of lobby activity and follow procedures to support safety and proper access
  • Escalate concerns or irregular activity according to site protocols
  • Support daily operations including deliveries, mail handling, and communication with tenants

Order Picker and Packer

QuikTrip
Atlanta, GA
11.2020 - 05.2021
  • Picked, packed, and prepared orders using warehouse management systems
  • Maintained high accuracy and met daily productivity targets in a fast-paced environment

Security Officer

SecurAmerica
Atlanta, GA
08.2015 - 06.2018
  • Verified identification, issued badges, and managed visitor access
  • Monitored CCTV systems and building activity to ensure safety
  • Greeted and directed visitors while notifying staff of arrivals
  • Maintained logs, reports, and communication using Microsoft Outlook and Word
  • Conducted patrols and identified safety concerns
  • Enforced company policies and procedures

Education

High School Diploma -

New Schools At Carver Early College
Atlanta, GA
05-2012

Skills

  • Front Desk Operations
  • Customer Service
  • Visitor Management
  • Administrative Support
  • Access Control
  • Data Entry
  • Microsoft Office (Outlook, Word)
  • Communication
  • Time Management
  • Problem Solving
  • Detail-oriented

Timeline

Front Desk Security Officer /Front Desk Receptionist

Allied Universal Security
06.2021 - Current

Order Picker and Packer

QuikTrip
11.2020 - 05.2021

Security Officer

SecurAmerica
08.2015 - 06.2018

High School Diploma -

New Schools At Carver Early College
T'keyah Fambro