TLAMELO KOLOLO
Palapye
Overview
3
3
years of professional experience
Work History
Secretary's Assistant
ZITLAX INVESTMENTS PTY LTD
PALAPYE
03.2025 - 05.2025
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Drove customer feedback to deliver information to management for corrective action.
- Handled incoming calls and directed callers to appropriate department or employee.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
Driver, Warehouse Orders
DHL INTERNATIONAL BOTSWANA
PALAPYE
12.2021 - 03.2025
- Maintained accurate records of deliveries including delivery times, dates and addresses.
- Loaded and unloaded delivery vehicles with care to ensure safe transport of products.
- Communicated customer orders accurately to warehouse staff for order fulfillment.
- Checked and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes.
- Delivered goods to specified destinations in a timely manner.
- Inspected equipment throughout shift, performed minor maintenance tasks and notified maintenance of tools requiring repair.
- Inspected vehicle and maintained gas, oil and water levels.
- Notified customers of delays to decrease calls to support.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Education
BGSE -FORM 5
LOTSANE SENIOR SCHOOL
PALAPYESkills
- Document management
- Data entry
- Customer service
- Reception management
- Spreadsheet development
- File organization
- Communication skills
- Report generation
- Multitasking
- Process improvement
Affiliations
- Driving licence B
Timeline
Secretary's Assistant
ZITLAX INVESTMENTS PTY LTD
03.2025 - 05.2025
Driver, Warehouse Orders
DHL INTERNATIONAL BOTSWANA
12.2021 - 03.2025
BGSE -FORM 5
LOTSANE SENIOR SCHOOL
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