Thomas Gannon
Commerce
Summary
Dynamic and dedicated professional with experience at Mountain Pet Resort, excelling in animal care and customer service. Proven ability to enhance customer satisfaction through personalized service and adherence to safety protocols. Strong team player with a knack for cleaning techniques and heavy lifting, ensuring a safe and welcoming environment for both pets and clients.
Overview
5
5
years of professional experience
Work History
Kennel Worker
Mountain Pet Resort
Alto
01.2020 - 02.2025
- Created consistent workflows by assisting with washing, drying and folding duties.
- Ensured that all safety protocols were followed when handling animals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- I ensured the entire kennel stayed clean and dealt with the “handyman stuff”
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
Cashier
Wendys Restaurant
Baldwin
10.2021 - 11.2021
- Answered phone calls to assist customers with questions and orders.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Learned roles of other departments to provide coverage and keep store operational.
Education
High School Diploma -
Banks County High School
Homer, GA05-2025
Skills
- Animal care
- Customer service
- Safety protocols
- Cleaning techniques
- Heavy Lifting
- Team Work
- Team collaboration
- Physically strong
- Adaptability
References
References available upon request.
Timeline
Cashier
Wendys Restaurant
10.2021 - 11.2021
Kennel Worker
Mountain Pet Resort
01.2020 - 02.2025
High School Diploma -
Banks County High School