Tommy Kinnie
Dallas,MI
Summary
Experienced with warehouse logistics, ensuring optimal storage and distribution processes. Utilizes organizational skills to maintain accurate inventory and smooth operations. Track record of effective teamwork and problem-solving in fast-paced settings. Additionally; Telecommunications professional with proven track record of optimal operation of communication networks. Known for collaborative efforts and consistently achieving impactful results. Reliable team member who adapts to changing technological needs, adept in network management and troubleshooting.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Warehouse Specialist
NOTS Logistics
Marietta, GA
02.2025 - Current
- Manage Daily Logistics, including receiving and distributing products while ensuring accuracy.
- Operate Reach Truck, Sit Down forklift machinery and RF scanner equipment.
- Complete Safety Checklist developing knowledge of environmental monitoring tools and systems.
- Fulfill and Prepare picking tickets and warehouse orders for shipment.
- Develop knowledge of all operating procedures, complying with all Safety regulations.
- Track Inventory ensuring accurate documentation of incoming and outgoing products.
- Lifting products up to 70lbs and standing for extended periods of time.
Assistant Manager
Ridge Napa
Fort Wayne, IN
06.2020 - 01.2025
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Trained and developed team members to enhance service quality and operational efficiency.
- Managed inventory control processes, optimizing stock levels and reducing shrinkage.
- Implemented merchandising strategies to drive sales growth and improve product visibility.
- Supervised daily operations to ensure efficient store performance and high customer satisfaction.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Telecommunications Professional
Intelenet Global Services
Fort Wayne, IN
08.2018 - 06.2020
- Operated AMEX Travel dedicated software to solve problems and troubleshoot cardholder systems.
- Collaborated with cross-functional teams to troubleshoot and resolve network issues promptly.
- Utilized the Sabre Global Distribution System (GDS) to book and coordinate travel for card members.
- Developed knowledge all of Telecommunication Professional standards of communication and system operation.
- Analyzed performance metrics to identify improvement opportunities, leading to enhanced service quality.
- Reduced downtime for clients by swiftly troubleshooting and resolving complex technical issues.
- Collaborated with cross-functional teams to streamline processes and improve overall service delivery.
- Leveraged electronic testing equipment to diagnose and solve telecommunications issues and maintained records of systems performance, operations and equipment inventory.
- Provided exceptional customer support, addressing inquiries promptly while maintaining a professional demeanor at all times.
Parts Sales Manager
AutoZone
Fort Wayne, IN
04.2014 - 08.2018
- Developed and executed sales strategies to increase revenue and enhance customer satisfaction.
- Trained and mentored team members to improve product knowledge and sales techniques.
- Fostered relationships with vendors to secure competitive pricing and timely deliveries.
- Streamlined order processing procedures, enhancing efficiency within the sales team.
- Monitored sales metrics, providing insights for strategic decision-making and resource allocation.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Ordered parts for customers, repair shops, and service departments.
- Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
Education
No Degree - General Studies
Indiana University
Bloomington, IN05.2014
Core 40 Diploma - undefined
Paul Harding High School
Fort Wayne, IN01.2011
Skills
- Loading and unloading
- Shipping and receiving
- Safety and Compliance
- Order picking
- Barcode scanning
- Product location
- Network troubleshooting
- Unified communications
- Customer support
- Sales support
- Wireless technologies
- Network security
- Troubleshooting and repair
- Work order completion
- Telecom protocols
Accomplishments
- NOTS Logistics Certificate of Appreciation Recipient
- Former Sabre GDS Certificate of Completion Recipient
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Current OSHA Reach Truck Certification
- Current Georgia DOT Certification
- Former Sabre GDS Certification
- Former ASE Certification
Timeline
Warehouse Specialist
NOTS Logistics
02.2025 - Current
Assistant Manager
Ridge Napa
06.2020 - 01.2025
Telecommunications Professional
Intelenet Global Services
08.2018 - 06.2020
Parts Sales Manager
AutoZone
04.2014 - 08.2018
Core 40 Diploma - undefined
Paul Harding High School
No Degree - General Studies
Indiana University