Tong Ha
Lawrenceville ,GA
Summary
Dynamic person with a strong work ethic and exceptional customer service skills, honed at New Super Pho. Proven ability to engage guests and enhance their dining experience through attentive service and effective upselling techniques. Recognized for fostering teamwork during peak hours, ensuring a seamless and enjoyable atmosphere for all patrons.
Overview
3
3
years of professional experience
Work History
Server
New Super Pho
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Managed approximately 100 calls, dine-in orders from customers
Server
Anh’s Kitchen
03.2022 - 02.2023
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Associate Of Business Administration - Accounting And Finance
Georgia State University
Atlanta, GASkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Customer service
- Upselling techniques
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Server
New Super Pho
03.2023 - Current
Server
Anh’s Kitchen
03.2022 - 02.2023
Associate Of Business Administration - Accounting And Finance
Georgia State University
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