Tonia Jefferson
Conyers
Summary
Efficient Warehouse Sorter skilled in package sorting and logistics management. Committed to timely deliveries and safety compliance while delivering exceptional customer service. Experienced in reviewing orders and packaging merchandise, consistently meeting production targets as a collaborative team member. Strong written and verbal communication skills enhance operational effectiveness. Detail-oriented warehouse sorter with expertise in package sorting, time management, and safety compliance. Proven ability to enhance delivery efficiency through effective communication and teamwork.
Overview
11
11
years of professional experience
Work History
Warehouse Sorter
Amazon Fulfillment Center
Stone Mountain
12.2021 - Current
- Sorted packages to ensure timely processing and delivery.
- Applied problem-solving techniques to enhance delivery efficiency.
Waitress
Waffle House, INC.
Conyers
05.2015 - 04.2020
- Delivered exceptional customer service, contributing to memorable dining experiences.
- Processed customer orders efficiently using point-of-sale systems, ensuring timely service.
- Provided friendly and efficient customer service to all dining guests.
- Managed order taking and ensured accuracy with the kitchen staff.
- Maintained cleanliness and organization of dining areas throughout shifts.
Uber Driver
Uber, Lyft
Atlanta
04.2019 - 02.2020
- Provided safe and reliable transportation to passengers in various locations.
- Utilized navigation apps to optimize routes and reduce travel time efficiently.
- Communicated effectively with passengers to ensure a pleasant riding experience.
Education
Bachelor of Science - Business Administration
University of Detroit Mercy
Detroit, MI05-1995
Skills
- Package sorting
- Inventory management
- Quality control
- Equipment operation
- Effective communication
- Safety compliance
- Team collaboration
- Navigation software
- Time management
- Customer service
- Adaptability
Timeline
Warehouse Sorter
Amazon Fulfillment Center
12.2021 - Current
Uber Driver
Uber, Lyft
04.2019 - 02.2020
Waitress
Waffle House, INC.
05.2015 - 04.2020
Bachelor of Science - Business Administration
University of Detroit Mercy