Tony Downing
Peachtree City
Summary
Results-driven professional with experience in fast-paced dining environments. Skilled in teamwork, adaptability, and training new staff. Committed to maintaining high standards of safety and cleanliness to enhance overall operational efficiency.
Overview
2
2
years of professional experience
Work History
Team Member
Arby's
11.2022 - 11.2023
- Assisted in customer service by taking orders and handling transactions efficiently.
- Collaborated with team members to ensure timely food preparation and delivery.
- Followed safety protocols while operating kitchen equipment and tools.
- Adapted quickly to changing priorities during peak hours to meet customer demands.
- Supported training of new team members on operational procedures and standards.
- Monitored inventory levels, assisting in restocking supplies as needed.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Host
Longhorn
03.2022 - 06.2022
- Welcomed and seated guests promptly, ensuring a positive first impression.
- Managed reservations and waitlists efficiently to optimize seating arrangements.
- Assisted servers in delivering food and beverages, enhancing overall guest experience.
- Handled guest inquiries and concerns professionally, demonstrating strong problem-solving skills.
- Maintained cleanliness and organization of host stand and dining area to ensure safety compliance.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
BBA - Finance
Central Michigan University
Mount Pleasant 05-2029
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
Timeline
Team Member
Arby's
11.2022 - 11.2023
Host
Longhorn
03.2022 - 06.2022
BBA - Finance
Central Michigan University