Tony Gantt
213 Claire Dr, Apt A
Summary
Experienced with patient care coordination, appointment scheduling, and medical records management. Utilizes strong organizational skills to ensure efficient office operations and patient satisfaction. Knowledge of billing procedures and insurance verification, contributing to well-managed medical office environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
East West Eye Institute
07.2021 - 02.2024
- Managed medical records using an electronic health record system.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Assisted physicians during examinations by providing instruments and supplies as needed.
- Collected payments from patients for services rendered.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Provided guidance to patients regarding their care plan or treatment options.
- Assisted with referrals and prepared medical records for patients.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
Human Resources Manager
US Army
09.2018 - 06.2021
- Provided guidance on labor law compliance issues such as FMLA, ADA, Title VI and Military Regulations.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Implemented organizational change initiatives effectively while minimizing disruption in operations.
Lead Hospital Representative
Universal Hospital Services
05.2017 - 06.2018
- Collaborated with other departments within the organization to ensure smooth functioning of day-to-day operations.
- Coordinated with physicians and other healthcare staff for patient care activities.
- Provided customer service support such as responding to complaints or resolving conflicts between patients and healthcare providers.
- Assisted in the installation of new medical equipment and machines.
- Maintained records of repairs and services performed on medical devices.
- Provided technical support to staff for all hospital systems, including hardware, software, and networks.
Education
Associate of Science - Paramedicine
Atlanta Technical College
Atlanta, GA05-2024
Bachelor of Science - Biology
California State University - Dominguez Hills
02-2024
High School Diploma -
Highland Springs High School
06-2016
Skills
- Medical software applications
- HIPAA Compliance
- Insurance Verification
- Records Management
- Team Leadership
- Multi-line telephone management
- Patient Registration
- Insurance Billing
- Payroll Administration
- Organizational Development
- Attention to detail
- Office administration
- Phone and email etiquette
Accomplishments
- Secret Security Clearance
Education and Training
other,other
Certification
- Basic Life Support Certification (BLS)
- Georgia Driver's License
Timeline
Medical Office Assistant
East West Eye Institute
07.2021 - 02.2024
Human Resources Manager
US Army
09.2018 - 06.2021
Lead Hospital Representative
Universal Hospital Services
05.2017 - 06.2018
High School Diploma -
Highland Springs High School
Associate of Science - Paramedicine
Atlanta Technical College
Bachelor of Science - Biology
California State University - Dominguez Hills
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