Dynamic Bookstore Manager at Augusta Technical College with a proven track record in enhancing sales through effective inventory management and promotional strategies. Demonstrated leadership in supervising staff and fostering a customer-centric environment. Proficient in POS systems, ensuring operational efficiency while maintaining strong communication with faculty and vendors.
Overview
33
33
years of professional experience
Work History
Bookstore Manager
Augusta Technical College
03.1992 - 06.2025
Managed the day-to-day functions of the college bookstore, ensuring smooth and efficient operations that align with student needs.
Coordinated with appropriate personnel to obtain textbook changes to ensure receipt prior to start of semester
Supervised the daily collection and balancing of point-of-sale receipts from all bookstore sales
Ordered textbooks, office supplies, branded merchandise, and other retail items using the college and State of Georgia procurement systems.
Followed all purchasing protocols and maintain accurate records of transactions.
Provided updates on bookstore performance, inventory trends, customer feedback, and special projects.
Checked shipping invoices and merchandise received to verify correct quantity, description and/or price
Created and managed staff schedules to ensure adequate coverage, particularly during peak times such as the beginning of the semester.
Provided leadership, training, and daily supervision to part-time and full-time staff.
Coordinated the implementation of sales and other promotional activities to increase daily sales and community awareness
Monitored sales patterns and inventory levels to detect and address shrinkage. Implement preventative measures to reduce theft or loss and train staff on best practices.
Coordinated and promoted textbook buyback events.
Established fair pricing, distributed information to students and faculty, and ensured a smooth and efficient process.
Maintained knowledge of assigned program area and gives updates to management on services, operations and projects.
Maintained regular communication with leadership, faculty, and vendors.
Supported college-wide initiatives, assist with campus events when needed.
Education
Associate of Science - Marketing Management
Augusta Technical College
Augusta, Georgia
06-2014
Skills
Demononstrated leadership in supervising others and coordinating tasks
Proficient in the use of computerized point-of-sale (POS) systems and cash registers
Strong interpersonal skills and a customer service mindset
Clear and professional oral and written communication
Monitored and interpreted inventory trends, including buying patterns and shrinkage
Managed multiple priorities, followed detailed procedures, and met strict deadlines
Possesses strong organizational skills with attention to visual merchandising and product display