Tony Madrigal
Lizella
Summary
Dynamic and results-driven Logistics and Warehouse Lead with over 8 years of specialized experience in warehouse logistics within the customer service industry, complemented by more than 25 years of comprehensive customer service expertise. Renowned for cultivating strong relationships with new and existing customers while ensuring their needs are met with exceptional service. Quick to learn and adapt, consistently enhancing a diverse set of professional capabilities while demonstrating a strong work ethic and collaborative spirit. Committed to driving efficiency and effectiveness across all tasks, seamlessly collaborating with departments to achieve organizational goals.
Overview
32
32
years of professional experience
Work History
Logistics Crew Shipment Planner/Shift Lead
Irving Consumer Products
Macon, GA
01.2024 - Current
- Oversaw Logistics team consisting of 11-20 crew members
- Use JDE and Open Dock to schedule and ship orders
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Part of the M.E.T. (Medical Emergency Team) and Safety committee
- Optimized inventory control, reducing waste and improving cost efficiency.
- Work with Operations Lead and Logistics Manager for daily and weekly goals and projects
- Maintain and monitor LGVs (Laser Guided Vehicles)
- Reduced order processing time with diligent organization of products and accurate documentation.
- Developed and implemented strategic planning initiatives to enhance operational efficiency.
- Coordinated shipments, ensuring timely delivery and compliance with safety regulations.
- Supervised daily warehouse operations and ensured adherence to safety protocols.
Supply Chain/Logistics Associate
Soletrac
Santa Rosa, CA
04.2022 - 10.2023
- Work with several teams (Marketing, Engineers, Production Technicians) on ordering parts and supplies for projects and tasks
- Responsible for international shipments and ensure all proper paperwork and codes for shipments to and from India
- Coordinated inbound and outbound shipments, ensuring timely delivery and compliance with company standards.
- Monitored inventory levels using warehouse management systems to optimize stock replenishment processes.
- Managed supply chain operations, optimizing transportation routes and carrier selection for cost savings.
- Collaborated with cross-functional teams to develop comprehensive strategies for addressing complex logistics challenges.
- Oversaw the safe loading and unloading of trucks, adhering to safety regulations and minimizing potential risks.
- Tracked orders and notified customers of status or potential delays.
Warehouse Supervisor
Golden State Cider
Healdsburg, CA
05.2020 - 04.2022
- Coordinate with Plant Manager, Production Planner and Head of Operations with daily production, inbound and outbound
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Train new hires on forklift safety and certifications
- Oversaw daily warehouse operations, ensuring compliance with safety and efficiency standards.
- Managed inventory control processes, optimizing stock levels and reducing discrepancies.
- Coordinated shipping and receiving activities to ensure timely delivery of products.
- Conducted regular audits of inventory to maintain accuracy and prevent losses.
- Supervised shipping and receiving, distribution and workplace safety.
Warehouse Lead
Herbl Distribution Solution
Santa Rosa, CA
12.2018 - 05.2020
- Coordinated team activities to optimize workflow efficiency and meet production targets.
- Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
- Trained new employees on warehouse processes and equipment usage for improved performance.
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Oversaw daily operations and shipping and handling processes.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
NASM Certified Personal Trainer
Self-employed
11.2001 - 09.2019
- Developed personalized fitness programs tailored to individual client needs and goals.
- Conducted one-on-one training sessions, focusing on technique and safety.
- Coordinate new members with trainers for training and orientations
- Educated clients on proper exercise techniques and injury prevention strategies.
- Established strong client relationships, fostering trust and commitment to fitness goals.
- Organized group fitness classes, promoting community engagement and participation.
Electronic Technician 3rd Class
US Coast Guard
Point Reyes, CA
08.1994 - 08.2002
- Performed duties and Standard Operating Procedures (SOP) issued by my Department Head and CO (Commanding Officer) in accordance with UCMJ (Uniform Code of Military Justice)
- Troubleshot and repaired electronic systems and equipment to ensure operational readiness.
- Conducted regular maintenance on communication and navigation systems to enhance reliability.
- Trained junior technicians on best practices for equipment diagnostics and repairs.
- Led training programs to enhance team proficiency in maritime operations and safety protocols.
- Supervised daily operational tasks, ensuring compliance with naval regulations and standards.
Courier and handler
FedEx
Petaluma, CA
10.1996 - 12.2001
- Coordinated timely delivery routes to optimize efficiency and reduce transit times.
- Managed package tracking systems to ensure accurate updates for customers and operations teams.
- Analyzed delivery patterns to identify areas for operational enhancements and cost reduction strategies.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Education
M.E.T. Certificate - Occupational Health And Safety
ICP Safety Team
Macon, GALGV - Laser Guided Vehicle
Advanced LGV Training
Macon, GAElectronic Technician A-School - Electronics
US Coast Guard TRACEN
Petaluma, CAAssociate of Arts - General Studies
Santa Rosa Junior College
Santa Rosa, CASkills
- Motivational
- Excellent work ethic
- Extremely organized
- Energetic personality
- Self-motivated
- Quick learner
- Exceptional time management skills
- Detail-oriented
- Strong verbal communication
- Active listening skill
- Customer focus
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Logistics Crew Shipment Planner/Shift Lead
Irving Consumer Products
01.2024 - Current
Supply Chain/Logistics Associate
Soletrac
04.2022 - 10.2023
Warehouse Supervisor
Golden State Cider
05.2020 - 04.2022
Warehouse Lead
Herbl Distribution Solution
12.2018 - 05.2020
NASM Certified Personal Trainer
Self-employed
11.2001 - 09.2019
Courier and handler
FedEx
10.1996 - 12.2001
Electronic Technician 3rd Class
US Coast Guard
08.1994 - 08.2002
M.E.T. Certificate - Occupational Health And Safety
ICP Safety Team
LGV - Laser Guided Vehicle
Advanced LGV Training
Electronic Technician A-School - Electronics
US Coast Guard TRACEN
Associate of Arts - General Studies
Santa Rosa Junior College