Tony Mathis
Macon
Summary
Results-driven manager with a focus on process improvement and staff performance management. Proven ability to enhance efficiency, resolve operational issues, and lead effective team training.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Gilmer Warehouse LLC
Macon
08.2020 - Current
- Oversaw daily operations, maintaining efficiency and quality standards.
- Manage daily operations and workflow in busy warehouse environment.
- Implemented process improvements to enhance efficiency in warehouse tasks.
- Resolved operational issues promptly to minimize disruptions in service.
- Monitored staff performance and addressed issues to support team effectiveness.
- Enforced customer service standards and resolved customer issues to maintain high quality service levels.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
- Assessed team members' skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Conducted performance evaluations to provide feedback and coaching that fostered team development.
- Delegated work to staff, setting priorities and goals.
- Conducted regular inspections to maintain equipment and facility standards.
Education
Some College (No Degree) - Criminal Justice
Clark Atlanta University
Atlanta, GASkills
- Staff performance management
- Team training
- Process improvement
- Quality assurance
- Budget control
- Shift scheduling
- Performance evaluations
- Expectation setting
- Safety procedures
- Decision making
- Problem solving
- Time management
- Coaching and mentoring
- Effective communication
- Decision-making
Accomplishments
- Dual Athletic Scholarship Athlete (Football/Track & Field)
Certification
- OSHA 10 Outreach safety course completed (Common Safety and Hazard Training). Completed February 2026
Timeline
Manager
Gilmer Warehouse LLC
08.2020 - Current
Some College (No Degree) - Criminal Justice
Clark Atlanta University