Tony Pares
Richards
Summary
Results-oriented professional recognized for enhancing operational efficiency and fostering a culture of continuous improvement. Strong background in analyzing data to inform strategic decisions and elevate team performance.
Overview
13
13
years of professional experience
Work History
Regional Vice President (CEA and SEA)
Army and Air Force Exchange Services
Fort Stewart, GA
08.2017 - Current
- Led strategic initiatives to enhance operational efficiency across regional retail outlets.
- Developed and implemented training programs to improve staff performance and customer service standards.
- Analyzed sales data to identify trends and inform decision-making for inventory management.
- Collaborated with cross-functional teams to execute marketing campaigns that increased brand visibility.
General Manager
Army and Air Force Exchange Services
Fort Bragg, NC
07.2016 - 08.2017
- Directed operational strategies to enhance customer satisfaction and service delivery across multiple locations.
- Streamlined inventory management processes, reducing discrepancies and improving stock accuracy.
- Implemented training programs for staff, fostering skill development and enhancing team performance.
- Analyzed sales data to identify trends, informing strategic decisions and operational improvements.
- Was the face of the Exchange for several Big Army Commands that were based out of Fort Bragg to include; IMCOM, Garrison, 82nd, USASOC
General Manager
Army and Air Force Exchange Services
Joint Base Andrews, MD
08.2013 - 07.2016
- Facilitated cross-departmental collaboration to optimize efficiency and resolve operational challenges.
- Led initiatives to improve employee engagement, resulting in increased retention rates among team members.
- Managed budgeting processes, ensuring alignment with organizational goals and resource allocation efficiency.
- Developed marketing strategies tailored to target demographics, boosting brand awareness and outreach efforts.
Education
MBA - Global Management
University of Phoenix
Phoenix03-2014
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ08-2011
Skills
- Staff development
- Informed strategic choices
- Operational planning
- Operations management
Accomplishments
2 Extraordinary Achievement awards
Department of the Army Top Civilian Award
Several Superior Accomplishment Awards
Multiple Elite Awards
Timeline
Regional Vice President (CEA and SEA)
Army and Air Force Exchange Services
08.2017 - Current
General Manager
Army and Air Force Exchange Services
07.2016 - 08.2017
General Manager
Army and Air Force Exchange Services
08.2013 - 07.2016
MBA - Global Management
University of Phoenix
Bachelor of Science - Business Management
University of Phoenix