TONY SOMPHONEPHACKDY
Dacula,GA
Summary
Lead Technician with 11 years of experience in telecommunication infrastructure, specializing in cable system installation, maintenance, and troubleshooting. Demonstrated ability to deliver precise results while collaborating effectively within teams. Expertise in customer service, technical diagnostics, and problem-solving. Committed to contributing to the success of the Turner division at Warner Media.
Overview
17
17
years of professional experience
Work History
Cable Technician / Lead Technician
Busker Communications
03.2013 - 04.2025
- Performed system maintenance and executed timely repairs to ensure reliability.
- Installed and maintained wireless access points, enhancing network performance.
- Documented wiring layouts, blueprints, and service records for future reference.
- Served as lead technician, multitasking across various teams during project execution.
- Conducted rigorous testing of infrastructure systems with comprehensive result documentation.
- Managed 1,000+ custom patching for MDFs and IDFs to meet specific client requirements.
- Coordinated customer communications to achieve high satisfaction levels quickly.
- Complied with safety standards during installations, minimizing accident risks.
Power Generator Repair
U.S. Army
02.2008 - 02.2013
- Executed repairs and maintenance on generators and light wheeled vehicles.
- Supervised 4+ troops to ensure operational readiness during deployment.
- Configured NIPR/SIPR laptops to enhance communication capabilities.
- Adapted quickly to fast-paced environments, maintaining high productivity levels.
- Collaborated effectively with team members to support day-to-day operations.
- Applied critical thinking to analyze problems and develop effective solutions.
- Demonstrated attention to detail while completing assignments efficiently.
- Exhibited strong self-motivation and commitment to personal responsibility.
Education
GED -
State of Oklahoma Department of Education
Lawton, OK12.2007
Skills
- Lead cable Technician - 11 years
- Cabling infrastructure - 12 years
- Cabling layouts
- Troubleshooting skills
- Cable installation
- Cable arrangements
- Safety practices
- Office installations
- Safety awareness
- Teamwork and collaboration
- Time management
- Attention to detail
- Reliability
- Effective communication
- Decision-making
Timeline
Cable Technician / Lead Technician
Busker Communications
03.2013 - 04.2025
Power Generator Repair
U.S. Army
02.2008 - 02.2013
GED -
State of Oklahoma Department of Education
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