Tonya Hall
Senoia
Summary
Dynamic Registered Medical Assistant with extensive experience. Skilled in clinical documentation and HIPAA compliance. Proven ability to enhance patient care through compassionate communication and effective collaboration with healthcare teams. Achieved streamlined patient intake processes, significantly improving service delivery and patient satisfaction. I have a solid background in medical assistance. Proven ability to support healthcare professionals through efficient patient care and administrative duties. Demonstrated expertise in clinical procedures and patient communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Piedmont Urgent Care By Wellstreet
06.2025 - Current
- Assisted healthcare providers with patient examinations and documentation of medical histories
- Prepared examination rooms, ensuring cleanliness and organization for patient visits
- Managed appointment scheduling using electronic health record systems
- Educated patients on treatment plans and medication instructions effectively
- Conducted routine laboratory tests and prepared specimens for analysis
- Monitored patient vital signs, reporting any changes to the healthcare team
- Supported office operations by maintaining inventory of medical supplies
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Taught patients about medications, procedures, and care plan instructions.
Registered Medical Assistant
Digestive Healthcare
03.2023 - 06.2025
- Collaborated with multidisciplinary teams to enhance patient care experiences
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collaborated with the healthcare team to create personalized care plans for patients.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Clinic Manager
Pediatric Acute Care Of Columbus/ Pediakare
04.2017 - 03.2024
- Oversaw daily clinic operations, ensuring compliance with healthcare regulations and organizational policies.
- Developed and implemented efficient workflow processes to optimize patient care and staff productivity.
- Collaborated with medical staff to streamline patient intake procedures, enhancing overall service delivery.
- Managed staffing schedules and recruitment efforts to maintain optimal clinic performance and patient satisfaction.
- Conducted regular training sessions for staff, fostering a culture of continuous improvement and professional development.
- Coordinated with external vendors for supplies management, ensuring timely availability of necessary resources.
Education
GED -
West Georgia Technical College
La Grange, GADiploma - Nursing
West Georgia Technical College
La Grange, GASkills
- Medical terminology
- Immunization administration
- HIPAA compliance
- Laboratory specimen collection
- Clinical documentation
- Phlebotomy techniques
- Medication administration
- Insurance verification
Certification
- RMA - Registered Medical Assistant
- Certified in billing and coding
Timeline
Registered Medical Assistant
Piedmont Urgent Care By Wellstreet
06.2025 - Current
Registered Medical Assistant
Digestive Healthcare
03.2023 - 06.2025
Clinic Manager
Pediatric Acute Care Of Columbus/ Pediakare
04.2017 - 03.2024
GED -
West Georgia Technical College
Diploma - Nursing
West Georgia Technical College