Tonya Lee

• Created and managed Linktree for efficient content sharing.
• Oversee and manage Airbnb, VRBO, and Furnished Finders listings.
• Develop marketing materials for both real estate and vacation rentals.
• Created brochures, flyers, landing pages, and websites using Canva.
• Utilized Canva for the design of marketing materials.
• Track workflow and projects efficiently using Trello Boards.
• Ensure organized and streamlined processes for design and marketing tasks.

• · Plan and execute events using Kajabi and Canva.
• Develop engaging social media content.
• Create courses and templates in Kajabi.
• Assist in onboarding agents.
• Send out daily text through Reach for available training
• Update Follow Up List and Kajabi and CRMGrow records.
• Track and report Monthly Sales Total for the Agent Crew, The Top Producer, and the Top Agent Attractor and report on Social Media.
• Work with the accountant to provide receipts and financial reports.
• Regular communication with Liz for task efficiency.

• Create social media content on Facebook and Instagram with Canva.
• Manage end-to-end real estate transactions, ensuring accurate documentation and compliance.
• Coordinate communication between clients, agents, and other stakeholders.
• Organize and maintain transaction files, ensuring completeness and adherence to deadlines.
• Schedule inspections, appraisals, and other key milestones for timely completion.
• Provide administrative support, including data entry and file organization.
• Utilize real estate transaction management software efficiently. (KV Core and Skyslope)
• Offer excellent customer service by addressing inquiries and providing timely updates.
• Resolve issues and challenges that may arise during the transaction process.
• Maintain confidentiality and adhere to legal and ethical standards in transaction handling.
• Business Planning and Marketing Strategies
• Create Marketing Materials

QA Specialist

• Prepare patient records for chart review for Joint Commission and practice standards
• Review patient records based on set review metrics for quality control, and notify the Director of QA of any inconsistencies.
• Physician Logistics Manager
• Responsible for creating departments, and hiring and training clinical coordinators.
• Responsible for 14 physician’s daily schedule of over 4000 cases a month.
• Worked with clients and physicians to have cases covered based on State Licensing, Hospital Credentialing, and Payer Insurance.
• Responsible for Physician Call Schedule, Holiday Call, and Time-Off Schedule. .

Director Special Projects

• Created an Auditing Process to audit billing and accounting processes.
• Audited Billing Company Records to verify appropriate billing and collections
• Audited Accounting Process to verify appropriate invoices and collections.
• Set up Medicare and private insurance credentialing for multiple physicians in multiple states
• Created billing practices for specific ICD-9 codes.
• Provided Analytics to the practice for numerous initiatives.

Office Manager

• Handled all travel arrangements for President and Physician Group
• Responsible for all travel, dinners and internal and external meetings in person and online.
• Setting Up the Company Yearly Christmas Party and Business Meetings for eighty-plus individuals
• Securing Hotel and Banquet Venue,
• Securing travel arrangements for 20-plus individuals
• Setting up and securing activities for the weekend.
• Created the Credentialing Department and the processes used for tracking of physician state licensing and hospital credentialing.
• Set up tracking of Daily Case counts per physician, daily schedule

Administrative Assistant

• Worked directly for the President to set up telemedicine practice from the start.
• Tracked Insurance payments
• Made deposits
• Follow up on declined medical payments
• Scheduled cases