Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tori Estime

Atlanta

Summary

Tori is a motivated and customer-focused professional with 2.5 years of experience as a junior-level insurance agent, seeking to transition into a leasing agent role within a residential community. She has a proven ability to build strong client relationships, communicate effectively, and deliver high-quality customer service. She is skilled in CRM systems, application processing, and maintaining accurate records, with a strong foundation in sales techniques and issue resolution. Known for her professionalism, ethical standards, and collaborative teamwork, Tori believes that if she is given the opportunity, she would be able to showcase her ability to engage prospects, address resident needs, and contribute to occupancy goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Junior Level II - Insurance Agent

American Health Marketplace
01.2026 - Current
  • Analyzed claims data to identify improvements enhancing policyholders' protection.
  • Assist in training Entry Level - Insurance Agents on sales techniques and aaplication processing.
  • Counseled prospects and policyholders on coverage, limits and regulations.
  • Processed beneficiary changes and analyzed policy loan applications to ensure ongoing service continuity.

Junior Level I - Insurance Agent

American Health Marketplace
09.2025 - 01.2026
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
  • Provided customers with information regarding plan features, pricing, and availability.
  • Assessed customer risk levels and recommended appropriate coverage options.
  • Engaged customers and provided high level of service by carefully explaining details about documents.

Entry Level -Insurance Agent

American Health Marketplace
12.2024 - 09.2025
  • Assisted clients in selecting appropriate health insurance plans.
  • Educated customers about policy options and benefits available.
  • Conducted follow-up communications to address client inquiries.
  • Processed insurance applications accurately and efficiently.
  • Collaborated with team members to enhance customer service strategies.
  • Maintained up-to-date knowledge of industry regulations and standards.
  • Utilized CRM software to manage client information effectively.

Education

High School Diploma -

Florida High
Palm Beach, Florida
01-2018

Skills

  • CRM software
  • Application processing
  • Sales techniques
  • Customer service
  • Client relationship building
  • Issue escalation
  • Record keeping
  • Effective communication
  • Team collaboration
  • Phone and email etiquette
  • Professionalism and ethics
  • Relationship building

Certification

Notary Public

Timeline

Junior Level II - Insurance Agent

American Health Marketplace
01.2026 - Current

Junior Level I - Insurance Agent

American Health Marketplace
09.2025 - 01.2026

Entry Level -Insurance Agent

American Health Marketplace
12.2024 - 09.2025

High School Diploma -

Florida High
Tori Estime