Victoria Vitello
Harvest Moon Cafe Catering
ATHENS
1
Certification
2
years of professional experience
Experienced hospitality professional with expertise in customer service and operational efficiency. Skilled in training staff and managing inventory, consistently enhancing team performance and customer satisfaction.
Work History
Server
5 Months- Provided exceptional customer service in fast-paced dining environment.
- Trained new staff on menu items and service protocols to enhance team efficiency.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in inventory management, tracking stock levels and reducing waste effectively.
Lead Server
2 Years 2 Months- Supervised daily operations, ensuring efficient service and adherence to quality standards.
- Trained and mentored new servers, fostering a collaborative team environment.
- Resolved customer complaints effectively, maintaining positive relationships and loyalty.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
Office Intern
8 Months- Coordinated scheduling for events and meetings, optimizing team availability and resource allocation.
- Managed document organization, improving retrieval efficiency and maintaining compliance with standards.
- Participated in community outreach initiatives, fostering relationships with local organizations and stakeholders.
- Maintained client confidentiality while handling sensitive information professionally and securely.
Barista
7 Months- Implemented cleanliness protocols, enhancing overall store hygiene and customer satisfaction.
- Managed inventory levels, restocking supplies to maintain operational efficiency.
- Trained new team members on beverage preparation techniques and customer service standards.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
Bachelor of Science - International Affairs
- Zell Miller Scholarship Recipient
- Noon Optimist Club "Well Rounded" Scholarship Recipient
- Rome Orthopedic Center Outstanding Student Athlete Scholarship Recipient
Skills
Strong work ethic
Exceptional customer service
Hospitality expertise
Team collaboration
Certification
I am currently a student pilot working towards achieving my private pilots license. I have roughly 60 flight hours and am certified to fly solo and cross country with the capacity to handle considerable crosswind and wind gust factors.
Timeline
Server
WinShape Teams
04.2026 - CurrentRead More
Office Intern
Floyd County Baptist Association
09.2025 - 05.2026Read More
Barista
Scooters Coffee Shop
08.2025 - 03.2026Read More
Lead Server
Harvest Moon Cafe Catering
07.2024 - CurrentRead More
University of Georgia
Bachelor of Science from International Affairs
Read More