Torial Everett

• Assisted in order taking and delivery, ensuring accuracy and timely service.
• Collaborated with kitchen staff to facilitate efficient food preparation and delivery.
• Maintained cleanliness of dining area and adhered to health regulations.
• Trained new staff on restaurant protocols and customer interaction techniques.
• Resolved customer complaints promptly, improving overall satisfaction rates.
• Developed menu knowledge to answer customer inquiries and enhance dining experience.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

• Followed standardized procedures to maintain quality and customer satisfaction.
• Trained new employees in established processes and work instructions.
• Demonstrated attention to detail in a fast-paced environment.

• Managed and reviewed information across multiple digital platforms to ensure accuracy and consistency.
• Analyzed data and performance metrics to support decision-making.
• Developed standardized content and communication processes.
• Coordinated projects while meeting deadlines and organizational goals.

• Coordinated client communications, scheduling appointments, and follow-ups.
• Managed case files, ensuring organization and compliance with firm policies.
• Provided exceptional customer service through prompt response times on all forms of communication including phone calls, emails, or face-to-face interactions.
• Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
• Managed multiple tasks simultaneously without compromising the quality of work, ensuring that all deadlines were met consistently.
• Streamlined office procedures to enhance workflow efficiency and accuracy.
• Assisted in maintaining a well-organized office environment through effective administrative tasks such as answering phones, greeting clients, and handling mail correspondence.
• Collaborated with other team members to improve communication and workflow within the firm.

• Maintained confidential records and documentation.
• Reviewed and organized information for accuracy and completeness.
• Supported office operations through data management and administrative support.

Expected Graduation: December 2026