Torice Antoine

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Engaged with customers to build rapport and loyalty.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.

Picked online orders around the store and packed them to be shipped off. I also took pickup orders out side for customers who arrived.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

• Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
• Greeted customers with smile and provided friendly, knowledgeable service.
• Worked with other staff members to facilitate smooth flow of operations.
• Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
• Directed ticket holders to seats and facility locations.
• Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
• Monitored entrance and exit of venue to guarantee safety of guests.
• Maintained professional demeanor to represent venue and create positive impression.
• Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
• Sold admission, processed payments, and issued tickets.
• Demonstrated adaptability by taking on additional responsibilities during high-volume events or in the absence of other team members.
• Maintained clean and organized venue to create pleasant experience for guests.

I set up and managed birthday party’s for kids.

I helped out in other areas when finished.

• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.