Toriee-Blu' Clark
Lithonia
Summary
Developed strong communication and problem-solving skills in customer-focused environment, demonstrating ability to handle diverse inquiries and resolve issues efficiently. Seeking to transition into new field where these transferrable skills can be effectively utilized to enhance customer satisfaction and operational efficiency. Committed to contributing positively to collaborative and dynamic workplace.
Overview
3
3
years of professional experience
Work History
Guest Advocate
Target
07.2022 - Current
- Proactively led training efforts for new team members, ensuring they understood safety protocols, company policies, and operational procedures.
- Collaborated with team members to develop strategies that improved store operations, exceeded customer expectations, and contributed to overall sales goals.
- Showcased initiative by consistently looking for opportunities to streamline operations, improve efficiency, and foster teamwork in a fast-paced environment.
- Applied strong problem-solving skills to resolve customer inquiries quickly, maintaining high customer satisfaction.
Intern/Cast member
Disney College Program
08.2023 - 01.2024
- Delivered exceptional customer experiences by engaging with diverse individuals, building strong rapport, and identifying needs to recommend tailored solutions, demonstrating strong communication and interpersonal skills.
- Boosted sales and increased customer satisfaction by recommending the best-fit products based on customer data, showcasing a results-oriented mindset.
- Applied the Four Keys of the Walt Disney Company (Safety, Courtesy, Show, and Efficiency) to uphold high standards of service and operational excellence.
- Demonstrated leadership by mentoring new cast members, training them on customer service best practices and safety requirements.
Education
Degree - BBA; Computer Information Systems, Concentration Cyber Security
Georgia State University – Robison College of Business
Atlanta, GA12.2025
Skills
- Verbal and written communication
- Data Analysis
- Python
- Research Skills
- Google Analytics
- Interpreting data
- Microsoft Office
- Strong attention to detail and professionalism
- Fast learner
- Strong teamwork
- Stress tolerance
- Multitasking and organization
Languages
path
Timeline
Intern/Cast member
Disney College Program
08.2023 - 01.2024
Guest Advocate
Target
07.2022 - Current
Degree - BBA; Computer Information Systems, Concentration Cyber Security
Georgia State University – Robison College of Business