Tori Smith
Austell
Summary
Resourceful Sales Executive with 21 years of experience working independently and collaboratively with team to foster client relationships and drive sales. Identifies decision-makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategize and improve sales approaches.
Professional Sales Executive with 17 years of experience attending to customer needs and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
Work History
Sales Executive
BASIC Hair Care Company
Atlanta
01.2014 - Current
- Used cold calling and networking to sell products and services.
- Sourced new sales opportunities through inbound lead follow-up.
- Contacted current and potential clients to promote products and services.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Contacted existing customers or clients to gather testimonials and evidence to support sales proposals.
- Identified product or service improvements by remaining current on industry trends, market activities and competitors.
- Cultivated strong professional relationships with industry partners and created focused campaigns to drive business development.
- Prepared presentations, proposals and sales contracts for existing and potential accounts.
- Generated leads and solicited new opportunities by leveraging business intelligence and third-party data sources.
- Communicated regularly with territory and regional managers for daily support and strategic planning.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
Store Manager
New Vision Beauty
Atlanta
02.2005 - Current
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Answered product questions with up-to-date knowledge of sales and promotions.
Health Coach
Primecare Homecare
Atlanta
09.2023 - 05.2026
Sales Team Member - Health Coach
Primecare Homecare
Atlanta
09.2023 - 05.2026
- Generated over $12,000,000 in revenue over 3 years
- Collaborated with healthcare professionals to create individualized care plans.
- Educated clients and families on homecare services and support options.
- Scheduling and payroll was a part of weekly responsibilities.
- Developed over 100 Power Partner relationships into lead sources.
Product Development Specialist
Draga Laboratories
Atlanta
11.2013 - 12.2021
- Supported efforts to develop and launch new product offerings and enhancements for existing products.
- Led and contributed to product development brainstorming sessions and ideation.
- Prepared cost analysis reports on new product development.
- Established timelines for each phase of product development process.
- Reviewed designs to determine compliance with industry standards and regulations.
- Analyzed data and member information to support formulation of product strategy.
- Oversaw testing and developed engineering standards for quality and productivity yields.
- Studied and used knowledge of industry-specific production tools, machinery and equipment.
- Researched patents, copyrights and trademarks, avoiding infringement issues.
- Observed quality control procedures.
Education
Bachelor of Science - Business Management
Albany State University
Albany, GA 08.2000 - 12.2005
Skills
- Sales and Market Development
- Persuasive Selling
- Networking
- Operations
- Sales Expertise
- Order Management
- Interpersonal and Written Communication
- Sales Follow-Up
- Account Servicing
- Territory Management
Timeline
Health Coach
Primecare Homecare
09.2023 - 05.2026
Sales Team Member - Health Coach
Primecare Homecare
09.2023 - 05.2026
Sales Executive
BASIC Hair Care Company
01.2014 - Current
Product Development Specialist
Draga Laboratories
11.2013 - 12.2021
Store Manager
New Vision Beauty
02.2005 - Current
Bachelor of Science - Business Management
Albany State University
08.2000 - 12.2005