Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Tatyana Beasley

Toccoa

Summary

Logical data analyst skilled in requirement analysis, software development and database management. Self-directed and proactive professional with several years of vast experience collecting, cleaning and interpreting data sets. Natural problem-solver possessing strong cross-functional understanding of information technology and business processes.

Over 12 years in customer service and most of it being a manager. I understand that issues will occur and it’s my duty to fix them with no negative disposition.

Overview

7
7
years of professional experience

Work History

Data Analyst

Wingate Healthcare
Remote
04.2023 - 10.2024
  • Analyzed healthcare data to identify trends and support decision-making processes.
  • Collaborated with cross-functional teams to enhance data reporting accuracy.
  • Developed dashboards for real-time monitoring of key performance indicators.

Customer Service Manager

Apex Systems
Duluth Georgia
06.2020 - 07.2023
  • Managed customer service team to enhance patient satisfaction and support.
  • Trained staff on communication techniques and conflict resolution strategies.
  • Coordinated schedules to ensure adequate coverage during peak service hours.

Customer Service Manager

Kaiser Permanente
Duluth
07.2017 - 07.2020
  • Managed customer service team to enhance patient satisfaction and support.
  • Trained staff on communication techniques and conflict resolution strategies.
  • Coordinated schedules to ensure adequate coverage during peak service hours.

Education

Bachelor of Data Science and Business Analytics - Statistics

Texas McCombs school of business
Austin, Texas
07.2025

Skills

  • Python
  • NumPy
  • Pandas
  • Scikit-learn
  • Keras
  • Flask
  • SQL
  • MySQL
  • Postgres
  • Git
  • Time Series Forecasting
  • Productionizing Models
  • Customer Segmentation
  • AWS

Timeline

Data Analyst

Wingate Healthcare
04.2023 - 10.2024

Customer Service Manager

Apex Systems
06.2020 - 07.2023

Customer Service Manager

Kaiser Permanente
07.2017 - 07.2020

Bachelor of Data Science and Business Analytics - Statistics

Texas McCombs school of business
Tatyana Beasley