Towanna Zachery

Supervisor

JAC Products Inc.

09.2005 - Current

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Streamlined inventory management processes, leading to more organized and efficient stock handling system.
Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Observed packing operations to verify conformance to specifications.