Summary
Overview
Work History
Education
Skills
Timeline
Generic

TRACEE CRAFT

Atlanta

Summary

Experienced Executive Assistant with a strong background supporting C-level leadership, particularly Chief Operating Officers. Skilled in executive communication, calendar and project management, and cross-functional coordination. Known for improving workflow efficiency, managing high-level tasks with discretion, and delivering reliable administrative support in dynamic environments.

Overview

11
11
years of professional experience

Work History

Executive Assistant to the Chief Operating Officer

CDC Foundation
Atlanta
08.2024 - 05.2025
  • Supported the COO with complex calendar management, high-level meetings, and executive communications.
  • Collaborated with HR, Legal, Finance, and Communications to streamline operations and cross-team projects.
  • Processed purchase orders and contract agreements in support of the Finance team.
  • Utilized NetSuite, Salesforce, Smartsheet, Concur, Zoom Workplace, and Microsoft Office for project coordination and reporting.
  • Designed PowerPoint presentations for executive meetings and developed branded one-pagers and visuals using Canva for internal communications.
  • Maintained confidentiality and operational efficiency across sensitive initiatives and documentation.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.

Admin Support Partner

Angel Oak Capital Advisors
Atlanta
03.2023 - 08.2024
  • Partnered with senior leadership to establish and develop corporate and HR policies
    Oversaw and managed the hiring process and assisted human resources.
  • Developed and coordinated employee training programs to improve productivity and
    performance.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing,
    and position management practices.
  • Launched internal skills and leadership training program via electronic learning management
    system, gaining 12 new trainees within the first quarter of deployment.
  • Assist with the implementation of new administrative systems and processes to improve
    efficiency and productivity within the company.

Senior Administrative Assistant

Angel Oak Capital Advisors
Atlanta
08.2021 - 03.2023
  • Partnered with senior leadership to establish and develop corporate and HR policies
  • Oversaw and managed the hiring process and assisted human resources.
  • Developed and coordinated employee training programs to improve productivity and performance.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Launched internal skills and leadership training program via electronic learning management system, gaining 12 new trainees within the first quarter of deployment.
  • Assist with the implementation of new administrative systems and processes to improve efficiency and productivity within the company.
  • Provided exemplary administrative support to optimize office operations, ensuring seamless functionality and promoting a culture of excellence.
  • Demonstrated a proactive approach to enhance overall efficiency, independently prioritizing and completing tasks while delivering information, solutions, and referrals to clients.
  • Coordinated and executed company events, including team-building activities, holiday parties, and client appreciation events, fostering a positive and engaging work environment.
  • Audited and approved expense reports submitted by employees, maintaining accuracy and adherence to company policies for business-related expenses.
  • Orchestrated meticulous business travel arrangements for company employees, meeting specific requirements outlined by supervisors.
  • Managed the personal schedule, professional calendar, and individual appointments for senior staff members, ensuring optimal time management and productivity.

Administrative Assistant

DBI Business Interiors
Atlanta
08.2016 - 08.2021
  • Directed and assisted clients, efficiently managing a multi-line phone system, handling over 50 calls daily, and ensuring prompt redirection to appropriate personnel.
  • Coordinated complex schedules, meetings, and travel arrangements for the sales team, offering dedicated administrative support to 80 staff members.
  • Implemented effective organizational strategies for office documents and managed incoming/outgoing correspondence, fostering a streamlined and efficient workflow.
  • Enhanced team collaboration by meticulously documenting and communicating actions, irregularities, and needs, promoting continuity among work teams.
  • Executed a comprehensive record filing system, resulting in a substantial improvement in document organization and management efficiency.
  • Managed office supply inventory, ensuring seamless office operations by proactively identifying and ordering necessary supplies.
  • Attained 100% completion of monthly goals by devising and implementing streamlined processes, enhancing efficiency and productivity.

Compliance Analyst

NeoPollard
10.2014 - 03.2016
  • Conducted in-depth data analysis to identify deficient controls, duplicated efforts, and instances of fraud or non-compliance with laws, regulations, and management policies.
  • Authenticated transaction details for accuracy and legitimacy, ensuring the seamless processing and distribution of payouts.
  • Prepared meticulous documentation and records in anticipation of upcoming audits and inspections, ensuring a comprehensive and organized audit trail.
  • Analyzed regulatory changes to update compliance protocols, ensuring the organization met all legal requirements.
  • Worked closely with cross-functional teams to integrate compliance measures into daily operations, fostering a culture of adherence.

Education

BACHELOR OF ARTS - FILM

Grand Canyon University
Phoenix, AZ
10.2023

Skills

  • Executive Support
  • Calendar & Travel Management
  • HR & New Hire Coordination
  • Office & Project Management
  • Client & Cross-Team Relations
  • Data Analysis
  • Oracle, Concur & NetSuite Systems
  • Purchase Order Processing
  • Microsoft Office Suite
  • Canva Design (Certified)
  • Written & Verbal Communication
  • Problem-Solving
  • Time Management

Timeline

Executive Assistant to the Chief Operating Officer

CDC Foundation
08.2024 - 05.2025

Admin Support Partner

Angel Oak Capital Advisors
03.2023 - 08.2024

Senior Administrative Assistant

Angel Oak Capital Advisors
08.2021 - 03.2023

Administrative Assistant

DBI Business Interiors
08.2016 - 08.2021

Compliance Analyst

NeoPollard
10.2014 - 03.2016

BACHELOR OF ARTS - FILM

Grand Canyon University

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