Stefanie Demosthene
McDonough
Summary
Results-driven Operations Supervisor with a proven track record of leading high-performing teams and improving operational efficiency. Adept at optimizing processes, ensuring safety compliance, and driving productivity in fast-paced environments. Skilled in performance monitoring, logistics oversight, and employee engagement to achieve organizational goals. Recognized for fostering collaborative work environments and delivering measurable improvements in quality, cost, and on-time performance.
Overview
11
11
years of professional experience
Work History
Operations Supervisor
XPO
06.2021 - 01.2025
- Supervise daily operations, ensuring the timely and efficient movement of materials from suppliers to meet production demands.
- Implement and maintain safety protocols, promoting a safe and productive work environment for all dock employees.
- Monitor inventory levels and manage high-value assets to support organizational goals.
- Train and mentor employees, driving engagement and building a cohesive, high-performing team.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Operations Supervisor
FedEx Freight
12.2018 - 07.2020
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Cashier
Piman Cafe Restaurant
05.2014 - 07.2018
- Delivered excellent customer service by welcoming guests, assisting with seating, and ensuring a positive dining experience.
- Managed cash handling and order accuracy, contributing to seamless daily operations.
- Collaborated with team members to maintain a clean and organized work environment.
Education
Broward College
Fort Lauderdale, FL03-2017
Skills
- Team Leadership & Development
- Safety Compliance & Oversight
- Performance Monitoring & Metrics
- Logistics Coordination & Planning
- Productivity Management
- Employee Training & Engagement
- Change Management & Process Improvement
- Warehouse & Operations Management
Accomplishments
Recognized for outstanding performance, including achieving the highest load average and direct loading metrics for the past year
Won several Employee of the Month at XPO
Timeline
Operations Supervisor
XPO
06.2021 - 01.2025
Operations Supervisor
FedEx Freight
12.2018 - 07.2020
Cashier
Piman Cafe Restaurant
05.2014 - 07.2018
Broward College
Similar Profiles
Tyler BidwellTyler Bidwell
Dock Forklift Driver at XPODock Forklift Driver at XPO
Conrad PichelConrad Pichel
Operations City Planner at XPOOperations City Planner at XPO
James MolinaJames Molina
DSR/ Driver Trainer at XPODSR/ Driver Trainer at XPO