Trachelle Gilchrist
Summary
Detail-oriented professional with a proven track record at Dynata, excelling in data entry and management. Skilled in Microsoft Excel and known for exceptional accuracy and attention to detail. Adept at problem-solving and fostering collaboration, ensuring high-quality outcomes in fast-paced environments. Committed to maintaining confidentiality and enhancing operational efficiency. Professional data management specialist prepared for this role. Strong background in accurate data entry, database management, and information integrity. Skilled in collaboration, adapting to changing needs, and ensuring reliable results. Known for attention to detail, efficient time management, and strong organizational skills.
Overview
10
10
years of professional experience
Work History
Data Entry Clerk
Dynata
12.2024 - 01.2026
- Accurately entered and maintained data in internal systems to support project requirements.
- Processed large volumes of data efficiently while ensuring adherence to quality standards.
- Verified information for accuracy and completeness to reduce errors in reporting.
- Assisted team members with data management tasks, fostering a collaborative work environment.
Sandwich Artist
SUBWAY®Restaurants
05.2023 - 11.2024
- Prepared sandwiches according to customer specifications, ensuring quality and presentation.
- Maintained cleanliness and organization of workstations to comply with food safety standards.
- Assisted in inventory management by restocking supplies and monitoring expiration dates.
- Operated cash register efficiently, processing transactions accurately and providing excellent customer service.
CSR
Alorica
03.2020 - 06.2022
- Responded to customer inquiries via phone and email, ensuring timely resolution of issues.
- Provided product information and troubleshooting assistance to enhance customer satisfaction.
- Maintained accurate records of customer interactions in CRM systems for efficient follow-up.
- Collaborated with team members to develop solutions for common customer challenges.
Customer Service Representative
TSYS
01.2019 - 03.2020
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Provided support for escalated issues, ensuring timely resolution and customer satisfaction.
- Documented customer interactions accurately in CRM systems for future reference.
- Assisted in training new team members on company policies and procedures.
Cashier
Circle K
02.2016 - 08.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout areas and merchandise displays.
- Handled cash, credit, and digital payments accurately to ensure smooth transactions.
Debone Line Worker
Alatrade
01.2017 - 07.2017
- Operated cutting tools to efficiently debone poultry, ensuring high product quality.
- Maintained cleanliness and organization of work area to adhere to safety standards.
- Collaborated with team members to streamline workflow and minimize processing time.
- Inspected products for defects, ensuring compliance with quality control regulations.
Education
Bachelor of Science -
Southern New Hampshire University
Hooksett, NHSkills
Data entry
- Microsoft Word
- Attention to detail
- Customer Service-oriented
- Independent worker
- Problem-solving
Microsoft Word
Microsoft Excel
Attention to detail
Data accuracy
Accuracy and attention to detail
Time management
Fast typing speed
File management
Customer Service-oriented
Independent worker
Word processing
Filing and data archiving
Data management
Problem-solving
Office administration
Maintains confidentiality
Strong problem solver
Data processing
Document scanning
Document processing
Administrative support
Professional and mature
Document preparation
Database management
Timeline
Data Entry Clerk
Dynata
12.2024 - 01.2026
Sandwich Artist
SUBWAY®Restaurants
05.2023 - 11.2024
CSR
Alorica
03.2020 - 06.2022
Customer Service Representative
TSYS
01.2019 - 03.2020
Debone Line Worker
Alatrade
01.2017 - 07.2017
Cashier
Circle K
02.2016 - 08.2017
Bachelor of Science -
Southern New Hampshire University