Tracie Walker
Moultrie
Summary
Innovative Kitchen and Bath Designer experienced in creating functional and aesthetically pleasing spaces. Delivered projects that met client expectations while adhering to budget constraints through strong understanding of construction principles and design taste. Committed to providing every customer with a positive and memorable experience.
Overview
2
2
years of post-secondary education
29
29
years of professional experience
Work History
Kitchen and Bath Designer
The Home Depot
Moultrie
07.2019 - Current
- Designed custom kitchen layouts using 2020 software for client projects.
- Assisted clients in visualizing designs through 3D renderings and samples.
- Collaborated with customers to select materials and finishes for bathroom designs.
- Assisted clients in selecting colors, finishes and other aesthetic details of their kitchens or bathrooms.
- Presented finished designs to clients for approval or modifications prior to installation.
- Managed project timelines and coordinated with contractors for installations.
- Coordinated delivery schedules with vendors and contractors throughout the duration of the project.
Surgery Scheduling Coordinator/Coding and Billing Specialist
Tifton Woman's Center
Moultrie
11.2014 - 06.2018
- Scheduled surgical procedures for multiple specialties at a women's health center.
- Coordinated with surgeons and staff to confirm patient availability and preferences.
- Collaborated with insurance providers to verify coverage and obtain necessary authorizations.
- Processed patient billing using electronic health record systems.
- Reviewed medical codes for accuracy and compliance with regulations.
- Worked closely with doctors' offices to coordinate patient referrals for surgery services.
- Scheduled follow-up appointments according to post-operative protocols.
- Worked with operating facilities to schedule procedures on behalf of surgeons.
- Ensured adequate supply levels for efficient office operations.
- Ordered and maintained supply inventory for medical office.
- Provided support to surgeons by preparing documents needed for surgeries, such as consent forms and discharge instructions.
- Coordinated insurance verifications for patient services and procedures.
- Maintained up-to-date knowledge of medical coding standards and guidelines.
Referral Specialist/Surgery Scheduling Coordinator
Ga Sports Medicine and Orthopedic Clinic
Moultrie
05.1997 - 06.2014
- Coordinated patient referrals to specialists within the orthopedic clinic.
- Managed communication between patients and healthcare providers effectively.
- Scheduled appointments and maintained accurate patient records consistently.
- Educated patients on referral procedures and next steps clearly.
- Communicated regularly with referring physicians, nurses, case managers, social workers, and other healthcare professionals regarding referral processes and requirements.
- Entered confidential patient information and updated electronic records in database.
- Coordinated with provider offices to ensure timely completion of referrals prior to scheduled appointments.
- Assisted patients in understanding their insurance coverage and answered questions about referrals, authorizations, and other related issues.
- Tracked progress of each referral throughout its lifecycle from submission through authorization or denial notification.
- Developed strategies for improving efficiency within the department while maintaining high standards of customer service.
- Assisted patients by answering questions and providing information regarding referrals.
- Communicated effectively with patients regarding referral processes and requirements.
- Collaborated with healthcare providers to streamline referral workflows and processes.
- Tracked referral request progress and resolved issues to maintain smooth processing.
- Maintained detailed records of all patient referrals, including dates of submission, status updates, and any additional information required by insurance providers.
Education
Business And Office Management License - Business And Office Management
Moultrie Technical College
Moultrie , GA 08.1995 - 08.1997
Skills
- Kitchen design
- Material selection
- 3D rendering
- Design software integration
- Project management
- Design project scheduling
- Customer relationship management
- Problem solving
- Attention to detail
- Team collaboration
- Effective communication
Timeline
Kitchen and Bath Designer
The Home Depot
07.2019 - Current
Surgery Scheduling Coordinator/Coding and Billing Specialist
Tifton Woman's Center
11.2014 - 06.2018
Referral Specialist/Surgery Scheduling Coordinator
Ga Sports Medicine and Orthopedic Clinic
05.1997 - 06.2014
Business And Office Management License - Business And Office Management
Moultrie Technical College
08.1995 - 08.1997