Tracy Cooper
Atlanta
Summary
Adept at enhancing operational efficiency and customer satisfaction, leveraged safe driving practices and excellent communication at American Freight to exceed delivery targets. Skilled in heavy lifting and pallet jack operation, the proactive approach and punctuality resulted in a consistent record of on-time deliveries, contributing significantly to team success and productivity.
Overview
11
11
years of professional experience
Work History
DOT Box Truck Driver
American Freight
11.2022 - Current
- Assisted in warehouse operations when needed, contributing to overall team success and productivity.
- Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
- Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
- Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
- Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
- Navigated through various weather conditions, ensuring the safe transport of goods while maintaining a professional demeanor.
- Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
- Reviewed transportation and shipping papers to verify accuracy of inventory counts.
- Maintained complete and accurate logs or reports to document customer locations and distance traveled, using GPS.
- Enhanced delivery efficiency by planning optimal routes and managing daily schedules.
- Communicated with 10 team members to report delays in transportation, minor accidents, and arrival of shipments.
- Communicated with [ to report delays in trasportation, minor accidents, and arrival of shipments.
DOT Truck Driver
Ashely Furniture
04.2022 - 10.2022
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
Order Selector
Americold
01.2022 - 03.2022
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Wrapped pallets in shrink wrap prior to loading.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
Machine Operator
Nisshimbo
06.2019 - 01.2020
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
Detailer
Ford Motor Company
05.2017 - 02.2018
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Washed cars and trucks daily for auto dealership.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
Warehouse Operator
Prologistix Staffing
08.2014 - 12.2015
- Loaded, unloaded, and moved material to and from storage and production areas.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Warehouse Worker
Reserve Network
02.2014 - 06.2014
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Distributor
Toys"R"Us
07.2013 - 01.2014
- Streamlined distribution processes for improved efficiency and reduced delivery times.
- Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
- Increased customer satisfaction by providing exceptional service and support to distributors.
- Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
Education
High School Diploma -
Henry County High School
Mcdonough Georgia09.2011
Skills
- Safe Driving Practices
- Local route knowledge
- Punctuality
- Heavy Lifting
- Safety Procedures
- Pallet Jack Operation
- Loading Dock Operations
- DOT Regulations
- Customer Service
- Time Management
- Multitasking
- Excellent Communication
Timeline
DOT Box Truck Driver
American Freight
11.2022 - Current
DOT Truck Driver
Ashely Furniture
04.2022 - 10.2022
Order Selector
Americold
01.2022 - 03.2022
Machine Operator
Nisshimbo
06.2019 - 01.2020
Detailer
Ford Motor Company
05.2017 - 02.2018
Warehouse Operator
Prologistix Staffing
08.2014 - 12.2015
Warehouse Worker
Reserve Network
02.2014 - 06.2014
Distributor
Toys"R"Us
07.2013 - 01.2014
High School Diploma -
Henry County High School
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