Summary
Overview
Work History
Education
Skills
Timeline
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Tracy Henderson

Conyers

Summary

Dynamic Store Manager with proven expertise at Family Dollar, excelling in customer service and inventory management. Successfully enhanced team performance through effective leadership and training, fostering a positive work environment. Recognized for resolving customer issues swiftly, ensuring satisfaction and loyalty while maintaining operational excellence.

Overview

7
7
years of professional experience

Work History

Store Manager

Family Dollar
10.2018 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

Salem High
Conyers, GA
05.2003

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store opening and closing
  • Team leadership
  • Outstanding communication skills
  • Team leadership and coaching
  • Inventory management
  • Store merchandising
  • Cash management
  • Retail inventory management
  • Shift scheduling
  • Employee training
  • Recruitment and hiring
  • POS systems

Timeline

Store Manager

Family Dollar
10.2018 - Current

Salem High

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Tracy Henderson