Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Tracy Hockenberry

Gray

Summary

Dynamic Bakery Assistant at Bakery2Go with a proven track record in enhancing customer satisfaction and driving sales through effective product displays and exceptional service. Skilled in order fulfillment and cleaning, I fostered a collaborative team environment while mastering multiple roles, contributing to increased sales and a loyal customer base.

Overview

2
2
years of professional experience

Work History

Bakery Assistant/Seller

Bakery2Go
10.2023 - 05.2025
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Stored, labeled, and replenished supplies in compliance with food safety regulations.
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
  • Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.
  • Developed a loyal customer base due to excellent interpersonal skills while taking orders or responding to inquiries about various baked goods.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Enhanced teamwork within the bakery staff through open communication channels that fostered collaboration on daily tasks and problem-solving matters.
  • Assisted in increasing bakery sales through effective product merchandising and displaying attractive, fresh baked goods.
  • Expedited customer orders through effective communication with the baking team, ensuring timely completion of requested items.
  • Lifted and moved items weighing over 50 pounds using proper lifting techniques.
  • Strengthened relationships with customers through attentive service, active listening, and thoughtful recommendations based on individual preferences.
  • Contributed to a positive work environment by collaborating with team members and assisting in various tasks as needed.

Education

No Degree - High School

Time4learning
Gray, GA
08-2028

Skills

  • Punctuality
  • Display setup
  • Product packaging
  • Order fulfillment
  • Order taking
  • Stock rotation
  • Customer service
  • Cleaning and sanitizing

Interests

  • Martial Arts
  • Horseback Riding
  • Exploring various forms of art, such as drawing, painting, and digital art, to nurture creativity and personal growth
  • Knitting and Crocheting
  • Music
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Astrology

Timeline

Bakery Assistant/Seller

Bakery2Go
10.2023 - 05.2025

No Degree - High School

Time4learning
Tracy Hockenberry