Tracy Little
Stockbridge
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
21
21
years of professional experience
Work History
Commercial Sales Representative
Snider Fleet Solutions
2022.05 - Current
- Increased sales revenue by establishing new client relationships and nurturing existing ones.
- Developed strategic sales plans for achieving quarterly and annual targets, resulting in consistent sales growth.
- Collaborated with marketing team to create targeted promotional materials for various industries.
- Provided exceptional customer service, addressing client concerns promptly and effectively.
Commercial Account Manager
Advance Auto Parts
2016.03 - 2022.05
- Increased client satisfaction by developing and maintaining strong relationships with key decisionmakers.
- Streamlined account management processes for improved efficiency and higher revenue generation.
- Negotiated favorable contract terms with suppliers, resulting in cost savings for clients.
- Managed a diverse portfolio of commercial accounts, ensuring timely delivery of products and services.
Operation and Sales Manager
NAPA Auto Parts - Genuine Parts
2012.05 - 2016.03
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Outside Sales Representative
Pep Boys Automotive
2002.08 - 2012.05
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Collaborated with the marketing team on creating effective promotional materials for events and tradeshows.
Education
Associate of Applied Science - Computer Installation And Repair Technology
Clayton State College
Morrow, GA05.1989
Skills
- Closing techniques
- Objection handling
- Goal setting
- Account management
Timeline
Commercial Sales Representative
Snider Fleet Solutions
2022.05 - Current
Commercial Account Manager
Advance Auto Parts
2016.03 - 2022.05
Operation and Sales Manager
NAPA Auto Parts - Genuine Parts
2012.05 - 2016.03
Outside Sales Representative
Pep Boys Automotive
2002.08 - 2012.05
Associate of Applied Science - Computer Installation And Repair Technology
Clayton State College
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