Tracy Swann
McDonough,Georgia
Summary
Seasoned Forklift Operator and Manager with a proven track record of enhancing warehouse efficiency and safety at DHL. Skilled in forklift operation and OSHA compliance, coupled with exceptional leadership in managing events and training staff. Achieved significant improvements in team productivity and client retention through meticulous safety practices and outstanding customer service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Forklift-operator
DHL
09.2022 - Current
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Enhanced team productivity by providing on-the-job training to new forklift operators, ensuring proper handling techniques were followed at all times.
- Assisted with periodic physical inventory counts, ensuring accuracy and integrity in stock records through meticulous tracking of items moved via the use of a warehouse forklift.
- Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
- Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
Lift Truck Driver
GAT
05.2022 - 09.2022
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Manager
Bhojanic
09.2011 - 05.2022
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Hired and trained both permanent and temporary staff members.
- Achieved increased client retention rates by providing exceptional customer service throughout the event planning process.
Skills
- Forklift operation
- Forklift operator certification
- Loading and unloading
- Shipping and receiving
- Safety awareness
- OSHA compliance
- Inventory staging
Certification
- Forklift Certification
- Lift Truck Certification
- Hospitality Management Training
Timeline
Forklift-operator
DHL
09.2022 - Current
Lift Truck Driver
GAT
05.2022 - 09.2022
Manager
Bhojanic
09.2011 - 05.2022
- Forklift Certification
- Lift Truck Certification
- Hospitality Management Training
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