Tra'Khayla Gibbons
Stone Mountain
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Social Media Content Creator
New Faith Christian Church
06.2023 - 10.2023
- Enhanced brand awareness by creating engaging and shareable social media content.
- Managed content across multiple platforms for widest audience reach.
- Increased audience engagement through the development of tailored content for each platform.
- Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
- Developed an effective social media strategy, resulting in consistent growth in followers and engagement rates.
Credit Consultant
FES
05.2020 - 01.2023
- Mentored junior consultants in best practices for credit consulting and customer service, contributing to overall team success.
- Assisted clients in disputing inaccurate information on their credit reports, leading to increased accuracy and improved scores.
- Boosted client financial literacy through comprehensive education on budgeting, saving strategies, and responsible borrowing practices.
- Enhanced customer satisfaction by offering tailored financial advice and recommending suitable credit solutions.
Sales Associate
Victoria's Secret & PINK
09.2022 - 11.2022
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
Sales Associate
Forever 21
11.2019 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Built relationships with customers to encourage repeat business
- Managed returns, exchanges and refunds in accordance with store policy
Education
Liberty University
Lynchburg, VAGED -
Georgia Piedmont Technical College
Clarkston, GA04.2023
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Telephone reception
- Social media posting
- Social media strategy
- Video editing
Timeline
Social Media Content Creator
New Faith Christian Church
06.2023 - 10.2023
Sales Associate
Victoria's Secret & PINK
09.2022 - 11.2022
Credit Consultant
FES
05.2020 - 01.2023
Sales Associate
Forever 21
11.2019 - 01.2021
Liberty University
GED -
Georgia Piedmont Technical College
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