Tramonz Frank
Atlanta
Summary
Proactive and results-driven professional with a passion for innovation. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Optometrist Assistant
Arbor Place Eye Care
Atlanta
04.2025 - Current
- Supported optometrists during patient exams and procedures to ensure efficient operations.
- Managed patient records and appointment scheduling with high accuracy and efficiency.
- Verified insurance coverage and processed payments from patients and third-party payers.
- Delivered exceptional customer service in a dynamic, fast-paced environment.
- Processed numerous incoming claims in compliance with established policies and procedures.
Security Specialist
Coca-Cola Headquarters
Atlanta
06.2023 - 12.2024
- Greeted thousands of guests and employees professionally to cultivate a welcoming atmosphere while prioritizing safety.
- Screened incoming employees, personal belongings, and shipments for security concerns.
- Patrolled and monitored premises in company vehicles and on foot.
- Made judgment decisions by adhering to policy and procedures to address security issues.
- Coca-Cola Headquarters is the global headquarters of Coca-Cola, a Fortune 500 company with significant revenue and market capitalization.
Photographer
World of Coca-Cola
Atlanta
03.2023 - 06.2023
- Managed schedules and coordinated resources for professional photo shoots at various venues.
- Utilized diverse camera equipment to capture high-quality images.
- Contributed to print and digital projects by providing visually appealing photographs.
- Collaborated with photographers and videographers to capture special events.
- World of Coca-Cola is a renowned attraction showcasing the history of The Coca-Cola Company.
Shift Leader
Five Guys
Austell
05.2022 - 03.2023
- Prepared shift summary reports for supervisors, communicating regularly on goals and progress.
- Streamlined workflows and maintained compliance by ensuring clean and well-organized production areas.
- Trained new employees and delegated daily tasks to ensure smooth operations.
- Resolved customer complaints and implemented solutions to maintain satisfaction.
- Five Guys is a popular fast-food chain known for its burgers and fries.
Crew Member
Chick-fil-A
Atlanta
01.2016 - 05.2022
- Delivered excellent customer service by greeting customers and meeting quality expectations.
- Operated cash registers and processed various forms of payment efficiently.
- Assisted team members in achieving daily operational goals.
- Maintained cleanliness and organization of the restaurant.
- Chick-fil-A is a fast-food chain specializing in chicken sandwiches, known for its customer service.
Education
High School Diploma -
Carver Early College
Atlanta, GASkills
- Security operations
- Customer service
- Team leadership
- Resource management
- Problem-solving
- Training and mentoring
- Event coordination
- Claims processing
- Office administration
- Insurance verification
Certification
First Aid/CPR/AED Certification
Hobbies and Interests
- Graphic Design
- Web Design
- Social Psychology
- Cultural Studies
Timeline
Optometrist Assistant
Arbor Place Eye Care
04.2025 - Current
Security Specialist
Coca-Cola Headquarters
06.2023 - 12.2024
Photographer
World of Coca-Cola
03.2023 - 06.2023
Shift Leader
Five Guys
05.2022 - 03.2023
Crew Member
Chick-fil-A
01.2016 - 05.2022
High School Diploma -
Carver Early College