Analyzed data using advanced diagnostic tools to identify issues and suggest optimal solutions.
Mobile Technician
Firestone Direct
Morrow, GA
2019 - 01.2023
Diagnosed and repaired mobile devices, ensuring optimal functionality and customer satisfaction.
Executed quality control checks to verify device performance post-repair.
Collaborated with team members to streamline repair processes and reduce turnaround time.
Provided training to junior technicians on best practices for device maintenance and repair techniques.
Performed routine maintenance tasks, including oil changes and brake inspections.
Diagnosed and repaired vehicle systems, ensuring optimal performance and safety.
Service Technician
Kauffman Tire
Decatur, GA
09.2015 - 03.2019
Alignments mount and balance tires install filters, brakes oil changes with the experience of using the hunter revolution
Service Technician
Goodyear
Decatur, GA
02.2015 - 09.2015
Perform courtesy maintenance check on customers car recommend repairs.I perform oil changes, mount and balance tires change brakes, wiper blades filters etc.
General Service Technician
Camp’s Automotive
Atlanta, GA
04.2014 - 12.2014
Executed customer vehicle maintenance by replacing oil, tires, wiper blades, air filters, and cabin air filters.
Assisted teams in completing projects on schedule and within budget. Supported project coordination efforts to enhance team collaboration. Contributed to problem-solving initiatives to improve project outcomes.
Directed general service operations as lead technician, ensuring high-quality service delivery.
Assisted teams in completing projects on schedule and within budget. Supported project coordination efforts to enhance team collaboration. Contributed to problem-solving initiatives to improve project outcomes.
Executed oil changes, tire replacements, alignments, and brake services in high-demand settings.
General Service Technician
Precision Tune Auto Care
Atlanta, GA
01.2013 - 02.2014
My job duties were to inspect and perform general maintenance i on customer cars such as oil changing tire changing alignment and brakes etc.
Accomplishments
I had a great impact on the company as being a great team leader with precise and precision.
Skills Used
I have the skills In using many shop equipment such as alignment rack fuel system cleaner and many more.
General Service Technician
Thumbs Up Auto
Riverdale, GA
02.2009 - 12.2012
My job responsibilities were to service customers cars In general service services such as oil changing, tire changing, wiper blades, coolant flush, brakes etc.
Accomplishments
I had the impact of servicing customers with great customer service and making them happy the first time.
Education
G.E.D - General
Georgia State
Atlanta, GA
01.2002
Skills
Oversaw the effective use of hand tools to enhance project execution Coordinated with team members to optimize workflow and tool utilization Trained junior staff on proper handling and maintenance of tools
Oversaw forklift operations to optimize material handling processes Coordinated with warehouse staff to enhance workflow efficiency and reduce downtime Implemented safety protocols to maintain a secure working environment
Performed oil changes to maintain engine efficiency and prolong vehicle lifespan
Led initiatives to align project objectives with company vision Fostered collaboration among cross-functional teams to achieve strategic goals Championed alignment efforts that enhanced operational efficiency and team cohesion
Performed brake repair tasks to enhance vehicle reliability and customer satisfaction
Oversaw tire service operations to enhance customer satisfaction and service efficiency Coordinated team efforts to maintain high standards of tire quality and safety Developed training materials for staff to improve service delivery
Oversaw logistics for box truck operations, ensuring timely deliveries and adherence to safety protocols Coordinated with team members to optimize loading processes and enhance operational efficiency
Oversaw daily operations of automotive repair shop Coordinated team efforts to enhance service efficiency Implemented best practices to improve customer satisfaction
Facilitated efficient transportation of products to designated locations, supporting operational logistics
Oversaw project execution to align with strategic objectives Coordinated cross-functional collaboration to enhance project efficiency Drove initiatives to improve team performance and project outcomes
Performed diagnostic assessments and repairs to ensure optimal vehicle performance and safety
Oversaw customer service operations to improve response times and service quality Developed training programs for staff to enhance customer interaction skills Implemented strategies to elevate customer satisfaction and loyalty
Executed driving responsibilities to facilitate efficient logistics operations
Oversaw daily operations of automotive repair shop to enhance service efficiency Coordinated with team members to streamline repair processes and improve customer satisfaction Mentored junior staff in best practices for vehicle maintenance and repair
Led initiatives to enhance customer engagement and drive sales growth Oversaw training programs for new sales associates to improve performance Developed strategies to optimize product placement and increase visibility
Developed and implemented effective merchandising displays to optimize customer engagement and support retail operations
Developed communication frameworks to support seamless information exchange