Accomplished Store Manager with a commitment to operational execution and customer satisfaction. Successful in achieving sales targets and improving team performance, ready to leverage expertise to optimize store operations.
Overview
26
26
years of professional experience
Work History
Store Manager/TCM
Express Oil Change & Tire Engineers
Carrollton
08.2016 - Current
Managed daily store operations and ensured compliance with company policies.
Trained and supervised staff to enhance service quality and efficiency.
Developed staff schedules to meet customer demand and operational needs.
Resolved customer complaints effectively to maintain satisfaction and loyalty.
Recruited, trained and supervised new employees.
Conducted daily store operations, including opening and closing procedures and cash handling.
Ensured compliance with safety regulations and company policies.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
CDL Driver
Morgan Logistics
Buchanan
07.2015 - 08.2016
Maintained safety record while operating commercial vehicles and meeting delivery schedules
Demonstrated accountability in daily tasks and time management to support operational excellence.
Route driver and Merchandiser Supervisor
Coca Cola Co.
Villa Rica
02.2000 - 07.2015
Managed and developed team of 36 across multiple territories, enhancing team cohesion and operational effectiveness.
Managed operational priorities across multiple locations, ensuring consistent adherence to high performance standards.
Led workforce planning and employee development initiatives, aligning scheduling and performance management with business objectives.
Ensured execution of merchandising standards, inventory objectives, and customer satisfaction goals.
Collaborated with sales and operations teams to improve market performance and profitability.
Developed future leaders through coaching, mentoring, and accountability.