Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trekia Gilbert

Albany

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
2
years of professional experience
2012
2012
years of post-secondary education

Work History

Customer Service Manager

Everise
Tampa
10.2023 - 01.2026
  • Managed customer inquiries through multiple channels, ensuring timely responses.
  • Trained new team members on customer service protocols and systems.
  • Developed training materials to enhance team knowledge and skills.

Education

Dougherty High School
Albany, GA

Skills

  • Customer service
  • Customer relationship management
  • Team building
  • Employee training

Timeline

Customer Service Manager

Everise
10.2023 - 01.2026

Dougherty High School
Trekia Gilbert