TREMECIA WOODARD
Atlanta
Summary
I am a detail oriented and focused professional trained in business office administrative support. I have a successful track record of handling complicated assignments and working in a fast pace environment. I am very experienced in scheduling and basic accounting. I have the ability to negotiate and maintain client satisfaction by timely resolving and minimizing customer complaints. I am dedicated to providing excellent customer service.
Overview
15
15
years of professional experience
1994
1994
years of post-secondary education
Work History
TAX EXAMINER TECHNICIAN
Department Of Treasury, IRS
Chamblee
11.2023 - Current
- Collected assessed Type taxes according to legally mandated timelines and implemented collections actions against delinquent taxpayers.
- Examined tax documentation submitted by individuals, companies and organizations to assess accuracy and completeness of filings.
- Verified calculations and checked numbers against supporting documentation, helping prevent major errors and quickly resolve problems.
- Investigated taxpayers suspected of fraudulent behavior, fully reviewing statements and documentation to identify problems.
OFFICE MANAGER/ CUSTOMER SERVICE
ATC Income Tax
Decatur
01.2011 - Current
- Be an advocate for clients throughout the whole process including throughout the year if necessary.
- Participate in marketing strategies including but not limited to social media marketing, outdoor marketing, outbound calling, and social events.
- Mentor and support teammates, providing guidance and in some cases acting as a lead.
- Compute taxes owed or overpaid, using adding machines or personal computers, and, complete entries on forms, following tax form instructions and tax tables.
Wellstar cobb
Liaison
Austell
10.2022 - 10.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
COOK/DIETARY AID
Pruitt Health
Atlanta
08.2021 - 09.2022
- Substantial experience of cooking and delivery of food for nursing home residents.
- Remarkable knowledge on portion sizing, specialty meals, and modified diets.
- Familiarity with inventory management and documentation practices.
- Interpreted and followed health department guidelines for food preparation and handling.
LEAD DIETARY AID
Canterbury Courts
Atlanta
04.2018 - 08.2021
- Practiced infection control, safe food handling, HACCP, and company policy.
- Prepared client-specific meals as directed by dietician.
- Set up tables or other dining areas with attention to cleanliness and order.
- Strong attention to detail when it came to patients and their family's needs and desires.
Education
Fulton High School
ATLANTA, GaSkills
- Effective Teamwork
- Accounting
- Records Management
- Faxing
- Interpersonal skills
- Time Management
- Assertiveness
- Marketing
- Customer Service
- Effective Communication Skills
- Business Calculations
- Leadership
- KEY ADMINISTRATION SKILLS
Key Administration Skills
- Effective Teamwork
- Accounting
- Records Management
- Faxing
- Interpersonal skills
- Time Management
- Assertiveness
- Marketing
- Customer Service
- Effective Communication Skills
- Business Calculations
- Leadership
Timeline
TAX EXAMINER TECHNICIAN
Department Of Treasury, IRS
11.2023 - Current
Wellstar cobb
Liaison
10.2022 - 10.2023
COOK/DIETARY AID
Pruitt Health
08.2021 - 09.2022
LEAD DIETARY AID
Canterbury Courts
04.2018 - 08.2021
OFFICE MANAGER/ CUSTOMER SERVICE
ATC Income Tax
01.2011 - Current
Fulton High School