Triniti Houston

Facilitated product selection, ordering, billing, returns, and exchanges for customers.

Updated system with order specifics, customer preferences, and billing details.

Promoted products and services during service and account management calls.

Identified improvement areas in customer service processes and recommended changes.

Cultivated positive relationships with customers through engaging interactions.

Assisted customers with product selection, orders, billing, returns, exchanges, and technical support.

Achieved sales goals by implementing effective marketing strategies.

Collected customer feedback via surveys to enhance service quality.

Resolved customer complaints by escalating complex issues for swift supervisor intervention.

Assisted customers with inquiries and order placements through effective phone communication.

Cultivated loyal clientele through friendly interactions and consistent appreciation.

Greeted customers promptly, addressing questions and concerns with efficiency.