Trinity Griffin
Thomasville
Summary
By working in the food industry at Fratelli’s, I learned/achieved many things; such as cashier handling, opening and closing the business, great cleaning skills, training/mentoring new employees, great customer service, multitasking and etc.
By working in retail at Rayann’s Christian Bookstore, I have learned/achieved many more things; such as advanced cashier handling, check handling, running reports for total sales and deposits, improved customer service skills, restocking inventory/inventory returns, organizing/displays, opening/closing business, received wonderful customer feedback, maintaining positive and professional attitude, multitasking, and much more.
Overview
3
3
years of professional experience
Work History
Sales Associate
Rayann’s Christian Bookstore
02.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Waitress
Fratelli’s
08.2022 - 01.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
N/A - N/A
Southern Regional Technical College
Thomasville, GASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Goal oriented
- Cash handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Cash handling accuracy
Timeline
Sales Associate
Rayann’s Christian Bookstore
02.2023 - Current
Waitress
Fratelli’s
08.2022 - 01.2023
N/A - N/A
Southern Regional Technical College
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