Trinity Holtz

Cared for patients at Brightmoor Nursing home, performing tasks such as feeding, changing, taking vital signs, bathing, catheter care, etc.

• Supported patients'' personal hygiene needs, ensuring dignity and cleanliness.
• Enhanced patient comfort by providing attentive and compassionate care.
• Contributed to a positive healthcare environment through effective communication and teamwork.
• Utilized strong organizational skills to manage multiple responsibilities simultaneously while maintaining high levels of quality in all aspects of work performed as a CNA volunteer.
• Facilitated recreational activities for patients, fostering social interaction and mental wellbeing.
• Delivered high-quality care by closely following established protocols and procedures.
• Aided patients with mobility challenges, promoting safety and independence.
• Assisted nursing staff with daily tasks for improved efficiency and patient satisfaction.

Captured photos before, during, and after service, to assist with promoting the church on social media and savoring beautiful moments.

• Boosted engagement on social media platforms through consistent posting of visually appealing content featuring organizational activities.
• Documented important milestones, events, and achievements, preserving memories for future generations.
• Increased public awareness of organizational initiatives by submitting captivating photos to local media outlets.

Worked to create accounts, relay information to customers, process payments, organize documents and schedules,etc.

• Implemented best practices in customer service management, resulting in increased client satisfaction scores.
• Continuously sought opportunities for personal growth and professional development, attending relevant workshops and conferences to stay current with best practices in customer service management.

Stewarding kids in their journey, providing engaging activities and open spaces for kids to grow. As well as caring for infants and toddlers.

• Created an environment where youth could explore their faith by establishing and leading a vibrant youth ministry program.
• Fostered a culture of spiritual growth and accountability within small group settings, encouraging members to participate in Bible studies and prayer gatherings regularly.