Trinity Keller
Tucker
Summary
Client-relations professional with a background in fast-paced hospitality and healthcare support, now pursuing an interest in international relations. Guided by a strong faith in God, I prioritize building genuine connections, leading with integrity, and maintaining discipline in every role. Proven ability to resolve conflicts, mentor team members, and drive performance improvements through consistent communication and a growth mindset. Eager to apply these relational and organizational strengths in an international relations context that values cross-cultural understanding, accountability, and continuous development.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Server/Bartender
Tony’s Sport Bar and Grill
Norcross
01.2026 - 03.2026
- Provided excellent customer service in a fast-paced sports bar environment.
- Took and processed food and drink orders efficiently from customers.
- Maintained cleanliness and organization of dining and bar areas consistently.
Kennel Technician
Desperate Dogs
Winder
05.2025 - 07.2025
Cashier/Food Runner
Family Tradition
Canton
12.2024 - 03.2025
- Provided exceptional customer service, fostering positive interactions and enhancing customer loyalty in a fast-paced environment.
- Streamlined order processing by implementing effective communication strategies, leading to noticeable improvements in service speed.
- Coordinated with kitchen staff to ensure accuracy in orders, resulting in a significant reduction in customer complaints.
- Monitored inventory levels and reported discrepancies, contributing to improved stock management and reduced waste.
- Maintained a clean and organized work area, ensuring compliance with health and safety regulations while promoting a welcoming atmosphere.
- Fostered a welcoming environment through attentive service, enhancing customer satisfaction and loyalty in a competitive setting.
- Supported servers, food runners, and bussers to keep the dining area ready for every guest.
- Trained new hostesses on customer service and restaurant policies to maintain high standards of service.
Kennel Technician
Apalachee Animal Hospital
Dacula
06.2023 - 11.2024
- Feed, water, and administer medications to pets as instructed by the owner or veterinarian.
- Monitor animals for signs of distress, illness, or injury and report any concerns to a supervisor or veterinarian.
- Supervise and ensure the safety of animals during playtime, walks, and interactions with other pets.
- Clean and sanitize animal kennels, play areas, and common spaces to maintain a hygienic environment.
- Interact with pet owners, answering questions about their pet's stay and providing updates on their animal's behavior, food intake, and overall condition.
- Provided compassionate care and attention to animals, fostering a nurturing environment that enhanced their well-being.
- Monitored animal health and promptly reported concerns, leading to timely interventions and improved recovery rates.
Hostess
Olive Garden
Buford
08.2022 - 04.2023
- Resolve guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answer phone calls to take orders, give information, and document reservations.
- Streamlined feeding schedules, leading to improved dietary adherence and healthier animals overall.
- Monitored kennel conditions and implemented improvements, resulting in noticeable gains in cleanliness and safety.
- Implemented enrichment activities for dogs, enhancing their mental stimulation and significantly reducing behavioral issues.
- Maintained detailed records of animal health and behavior, supporting accurate assessments and targeted interventions.
- Trained new staff on kennel operations and animal care protocols, promoting a cohesive team and high standards of animal welfare.
- Developed a tracking system for feeding and medication, ensuring consistent care and improving overall animal health outcomes.
Barista
Starbucks
Dacula
03.2021 - 06.2022
- Participated in sales improvement initiatives.
- Provided excellent customer service by listening to specific needs and providing personalized requests.
- Honed leadership skills by practicing time management, delegating, and consistent delivery of service.
- Participated in quality control measures by ensuring products met business standards and keeping the environment clean and organized.
Education
Some College (No Degree) - Nursing
Gwinnett Technical College
Lawrenceville, GA 01.2024 - 04.2026
International Relations
Anges Scott College
Decatur, GASkills
- Customer service
- Communication
- Teamwork
- Mentoring
- Problem solving
- Delegation
- Conflict resolution
- Adaptability
- Organizational skills
- Critical thinking
Hobbies and Interests
- Running
- Music
- Tutoring
- Law
- Healthcare
- Art
- Agriculture
References
- Bonnie Matthews, Corconsultants, bmatthews@corconsultants.com, +1 (678) 371-5308
- Summer Stephens, Apalachee River Animal Hospital, summerarah@gmail.com, 1+ (678) 764-6115
- Tony Mahroum, Tony’s Sports Bar & Grill, 1+ (770) 354-6844
Additional Information
Non-Profit Healthcare Mission Trip Volunteer, Medical Reserve Corp Member, Healthcare Administration, 11/01/23, 01/01/24, Penn Foster
Timeline
Server/Bartender
Tony’s Sport Bar and Grill
01.2026 - 03.2026
Kennel Technician
Desperate Dogs
05.2025 - 07.2025
Cashier/Food Runner
Family Tradition
12.2024 - 03.2025
Some College (No Degree) - Nursing
Gwinnett Technical College
01.2024 - 04.2026
Kennel Technician
Apalachee Animal Hospital
06.2023 - 11.2024
Hostess
Olive Garden
08.2022 - 04.2023
Barista
Starbucks
03.2021 - 06.2022
International Relations
Anges Scott College