Trinity O'Hearn
Smithville
Summary
Dynamic Billing Manager with a proven track record at Wayne's Electric, excelling in accounts receivable management and invoice processing. Enhanced operational efficiency through workflow improvements and reduced discrepancies in billing. Strong team builder with excellent communication skills, fostering customer relationships and ensuring cash flow continuity. Committed to continuous learning and professional growth.
Overview
3
3
years of professional experience
Work History
Billing Manager
Wayne's Electric
08.2023 - Current
- Processed invoices efficiently, ensuring timely billing and accurate record-keeping.
- Assisted in resolving billing disputes, improving customer satisfaction through effective communication.
- Maintained billing system accuracy by regularly updating client information and account details.
- Implemented improvements in invoicing workflows, contributing to overall operational efficiency.
- Monitored payment statuses and followed up on outstanding accounts to ensure cash flow continuity.
- Reviewed billing problems, researched issues, and resolved concerns.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Reduced errors and discrepancies in invoicing by closely monitoring billing data and conducting regular audits.
- Worked with customers to develop payment plans and bring accounts current.
- Reviewed contracts for accuracy before finalization, ensuring that all agreed-upon terms were documented correctly per customer negotiations.
Cashier
Chick Fil A
11.2022 - 08.2023
- Assisted in restocking merchandise, ensuring products were readily available for purchase.
- Collaborated with team members to ensure smooth operations during peak hours.
- Learned cash handling procedures to minimize discrepancies and maintain financial accuracy.
- Adapted quickly to new technologies and processes in a fast-paced environment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Schley County High School
Ellaville, GANo Degree - Pyschology
Georgia Southern University
Statesboro, GA12-2027
Skills
- Personnel oversight
- Accounts receivable management
- Team building
- Invoice processing
- Project management
- Billing review
- Willing to learn
- Team building leadership
- Cash flow management
Timeline
Billing Manager
Wayne's Electric
08.2023 - Current
Cashier
Chick Fil A
11.2022 - 08.2023
High School Diploma -
Schley County High School
No Degree - Pyschology
Georgia Southern University