Trintin Mercer
Cartersville
Summary
Dynamic sales leader with a proven track record at Belk Department Store, excelling in performance management and sales planning. Successfully developed a high-performing team, enhancing customer satisfaction through personalized service and strategic partnerships. Expert in sales reporting, leveraging data analysis to drive growth and improve product offerings.
Overview
2
2
years of professional experience
Work History
Active Selling Leader
Belk Department Store
03.2023 - Current
- Developed a high-performing sales team through effective coaching, mentoring, and performance management.
- Resolved sales-related issues to increase customer satisfaction.
- Organized regular training sessions to ensure the sales team remained knowledgeable about products and industry trends.
- Developed partnerships with key industry influencers to further amplify brand visibility and credibility.
- Implemented customer feedback initiatives, leading to improvements in product offerings and service quality.
- Analyzed sales data to identify trends and opportunities for growth, leading to strategic business decisions.
- Enhanced customer satisfaction with personalized product recommendations and attentive service.
- Executed price changes, signing off on necessary adjustments.
Education
Associate of Science - Business Administration And Management
Georgia Highlands College
Rome, GA12-2024
Skills
- Sales presentations
- Objection handling
- Sales reporting
- Sales planning
- Performance management
Timeline
Active Selling Leader
Belk Department Store
03.2023 - Current
Associate of Science - Business Administration And Management
Georgia Highlands College
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