Results-driven professional with a proven track record in data entry and operational efficiency, seeking remote opportunities to leverage expertise in task management and problem-solving. Recognized for delivering high-quality results through effective collaboration and adaptability, consistently meeting evolving demands with a positive attitude. Committed to reliability and a strong work ethic, dedicated to achieving organizational goals and enhancing team success. Passionate about contributing to a dynamic work environment that values innovation and excellence.
Overview
28
28
years of professional experience
Work History
Workers’ Compensation Technician
Pinellas County Schools
Largo, FL
10.1999 - 10.2023
Coordinated with Payroll to adjust affected paychecks
Monitored claims and answered calls and emails
Worked closely with 3rd party claims adjusters and nurses
Deposited refund and recovery checks
Audited check registers for accuracy
Prepared Florida Retirement System adjustments
Reviewed subpoenas and request to produce documents for any needed action
Developed/updated excel spreadsheets needed
Assisted in the Light Duty placement program
Processed and reviewed claims for compliance with regulations
Assisted in coordinating communication between claimants, medical providers, and insurance adjusters.
Risk Management Technician – Safety & Loss Prevention
Pinellas County Schools
Largo, FL
10.2006 - 07.2018
Processed over 1000 property damage and loss claims which included investigating and researching all aspects of a claim
Reviewed certificates of liability (General, Auto, etc.) for acceptance
Advised schools on liability insurance with regard to fundraisers, carnivals, and commercial carriers
Liaison for Student Accident Insurance
Interpreted school board policies
Created/updated web pages for the Safety & Loss Prevention Team
Clerk Specialist II
Pinellas County Schools
08.2003 - 09.2006
Liaison to 26 different jurisdictions within Pinellas County for all off-site safety issues
Received all incoming off-site safety reports from the general public. Determined correct jurisdiction and forwarded these reports in a timely manner
Followed up on all safety reports, keeping a detailed account of all actions taken
Updated ACCESS database with all offsite safety reports
Attended monthly 2 ½ hour safety meeting (STEPS) meeting and take hand-written notes of all discussions
Typed minutes of meeting resulting in an average of 6-7 pages and distribute to all jurisdictions, committee members and principals
Responsible for gathering, creating and updating EXCEL spreadsheet of current crossing guard post information, which is posted out on PCSB website
Input requisitions into TERMS; complete budget amendments;
Buyer II
Pinellas County Schools
06.2002 - 05.2003
Reviewed requisitions for correct pricing, vendor number, buyer code and object code
Contacted requestor for additional information if needed
Contacted vendors to secure pricing; meet with vendors to discuss new products/options
Approved requisitions; review purchase orders for correct information
Researched companies/products on the internet
Prepared bid invitations and notices and distribute to vendors
Updated price lists as needed and update TERMS as needed for price changes/corrections
Secretary III / Clerk Typist
Pinellas County Schools
10.1999 - 06.2002
Processed payroll
Assisted Buyers in securing pricing on requisitions
Ordered/maintained supplies as needed for department
Prepared agenda packets for board meetings
Proofread bid tab sheets before sending to print
Responsible for all taggable and untagged inventory. Created spreadsheets for inventory
Prepared purchase orders for distribution
Answered phones, filed
Investigator
Arapahoe County Public Defender
Englewood, CO
05.1995 - 07.1998
Located witnesses, often through extensive investigational procedures
Obtained crucial information by conducting intensive interviews of witnesses
Created, located and served subpoenas on numerous witnesses
Prepared detailed reports generated from interviews
Read through and organized voluminous amounts of discovery documents
Read through criminal history reports to procure additional information
Found/secured numerous documents to be used for client’s defense
Heavy phone contact with various agencies to procure information pertaining to the investigation
Met with fingerprint expert to learn more about procedures
Traveled extensively both locally and out of state to locate/interview witnesses
Prepared diagrams to aid in defense at trial
Coordinated and prepped witnesses for trial
Assisted attorneys by serving as an expert witness in the courtroom
Testified at trial as to content of interviews conducted
Watched the medical examiner conduct an autopsy to better understand autopsy reports
Attended annual training conferences to further investigational knowledge
Education
Computer Information Technology
Pikes Peak Community College
Colorado Springs, CO
01.1991
Investigator Training -
Delane & Associates Inc
Colorado Springs, CO
01.1995
High School - Math
Roy J. Wasson High School
Colorado Springs, CO
01.1979
Skills
Strong analytical skills
High-energy, enthusiastic and dependable
Detail-oriented and efficient
Strong time management abilities
Strong work ethic
Effective under pressure
Client-focused
Extensive experience in advanced document processing
Proficient in Word, Access, and Excel applications
Accurate 10-key input skills
Adept at utilizing search engines for data acquisition
Accomplishments
As a Risk Management Technician in Workers’ Compensation, assisted in the implementation of the Light Duty program, getting injured workers back to work as soon as possible following an injury, saving the district thousands of dollars in lost wages payouts
As a Risk Management Technician in Safety & Loss Prevention, corroborated on the development of an Access database to track and report on claims. This resulted in recovering over $49,000 for Pinellas County Schools from negligent employees
Timeline
Risk Management Technician – Safety & Loss Prevention
Commercial Product Manager II -Business Auto and Workers Compensation at American National Insurance CompanyCommercial Product Manager II -Business Auto and Workers Compensation at American National Insurance Company
Registered Nurse Case Manager Workers Compensation at Gini L. Toyne And AssociatesRegistered Nurse Case Manager Workers Compensation at Gini L. Toyne And Associates