Results-driven Grooming Salon Manager with strong supervisory skills and safety compliance expertise. Proven ability to train staff and enhance customer satisfaction through effective problem-solving.
Overview
12
12
years of professional experience
Work History
Grooming Salon Manager
Petsmart
Tucker
06.2017 - Current
Supervised daily operations of grooming salon and staff activities.
Trained new groomers on techniques and customer service standards.
Managed scheduling for grooming appointments and staff shifts.
Ensured compliance with safety and sanitation procedures in the salon.
Collaborated with pet care teams to address customer inquiries effectively.
Maintained inventory of grooming supplies and equipment for efficient operations.
Assisted in resolving customer concerns to ensure satisfaction with services provided.
Supervised staff performance by providing feedback when needed and recognizing exemplary work whenever possible.
Recruited new staff members by conducting interviews and selecting qualified applicants for open positions.
Patient Care Technician
South Georgia Medical
Valdosta
04.2014 - 01.2015
Monitored vital signs and reported changes to medical team for timely interventions.
Obtained and reported vital signs to nursing staff for assessment of conditions.
Identified and reported abnormalities in patients' conditions to on-duty RN for immediate assessment and intervention.
Addressed patient needs and assistance requests swiftly, ensuring timely care and attention.
Delivered emotional support to patients and families during procedures, enhancing comfort and reassurance.
Accurately documented patient information in electronic health records.
Assisted with patient admissions, discharges, and transfers efficiently.
Documented patient intake, dietary requirements, and assisted with feeding.
Education
Patient Care Technician Certification - Patient Care
Job Corp
Brunswick, GA
03-2013
Skills
Grooming methods
Staff supervision and training
Appointment scheduling
Safety compliance
Inventory management
Customer relationship management
Recruitment and performance evaluation
Electronic documentation and data entry
Timeline
Grooming Salon Manager
Petsmart
06.2017 - Current
Patient Care Technician
South Georgia Medical
04.2014 - 01.2015
Patient Care Technician Certification - Patient Care