Trista Duren
Monroe, Ga
Summary
Motivated and detail-oriented Master Cosmetology student at Keune Academy by 124, dedicated to growing my skills in hair, skin, and beauty services. With experience as a receptionist at Serendipity, I bring proven customer service excellence, strong communication abilities, and efficient appointment management. Skilled in maintaining a welcoming environment, handling inquiries, and staying organized in fast-paced settings, I combine professionalism with a passion for the beauty industry. I am committed to delivering exceptional client experiences as I continue advancing through my cosmetology training.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Planet Fitness
02.2025 - 09.2025
- Greeted and assisted members, ensuring a welcoming and friendly environment.
- Managed phone calls and inquiries, providing accurate information to clients.
- Processed membership registrations and payments efficiently at the front desk.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Front Desk Receptionist
Serendipity Salon
01.2024 - 08.2024
- Performed customer service; provided friendly greetings and prompt assistance; handled walk-ins and accommodated last-minute appointment requests when possible; and performed check-in and check-out procedures
- Provided clients with services for pricing and promotions; promoted salon services and encouraged clients to rebook and to refer others for services
- Answered phone calls, responded to inquiries, scheduled, confirmed and managed client appointments using salon software
- Kept client records updated, including contact information and appointment history
- Provided salon maintenance such as light cleaning, laundry tasks; washing tools; and maintaining the lounge / reception area by ensuring a clean and pleasant environment
- Performed hair services of washing, blow drying and styling
- Processed various payments - cash, credit/debit, gift cards and discounts
- Performed other task as assigned such as light inventory, restocked shelves with products, and ran errands
Teacher's Assistant
Early Childhood Education Center
05.2020 - 05.2024
- Created a fun environment and ensured the safety and wellbeing of students
- Prepared lesson plans for third grade and below
- Taught classes and supported teachers
- CPR and First Aid certified
Cashier
Ace Hardware
09.2023 - 12.2023
- Performed customer service; provided friendly greetings and prompt assistance
- Scanned products using point of sale software system
- Processed various payments - cash, credit/debit, gift cards, coupons and discounts
- Issued receipts
- Handled returns and exchanges via store policy
- Performed other task as assigned such as light inventory, restocked shelves with products
Food Service Worker
Your Pie Pizza & Sweetberry Bowls
03.2023 - 08.2023
- Performed customer service; provided friendly greetings and prompt assistance; received and processed customer positive reviews and complaints
- Processed various payments - cash, credit/debit, gift cards, coupons and discounts
- Served food to customers
- Performed cleaning responsibilities to ensure a sanitary environment
Education
Master Cosmetology - Cosmetology
Keune Academy By 124
Lawrenceville, GA04-2026
High School Diploma -
Walnut Grove High School
Loganville, GA05-2024
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Problem-solving skills
- Knowledge of G-metrics Microsoft programs, excel and power point applications
- Teamwork – Traveling Softball participate 13 years
- Scheduling appointments
- Front office management
Timeline
Front Desk Receptionist
Planet Fitness
02.2025 - 09.2025
Front Desk Receptionist
Serendipity Salon
01.2024 - 08.2024
Cashier
Ace Hardware
09.2023 - 12.2023
Food Service Worker
Your Pie Pizza & Sweetberry Bowls
03.2023 - 08.2023
Teacher's Assistant
Early Childhood Education Center
05.2020 - 05.2024
Master Cosmetology - Cosmetology
Keune Academy By 124
High School Diploma -
Walnut Grove High School